Best Western St. Louis Airport North Hotel Suites

The lady I dealt with was very patient even though I can tell she had have had a long day but I was too and I am grateful for her thankfulness her face patience and she also gave my daughter a bag of food chips what she didn't have to do or she pays one or whatever either way I will highly recommend this place over all the hotels there in this area no caption needed

They are very unprofessional they need to be more welcoming to all guests not just people who long distance there can be something wrong with there housing and u can’t help them is wrong

No complaints

國內速8 隔音很差 前台倒是很熱情

酒店收費和攜程收費差價太大了

地方比較偏僻

I arrived in STL after midnight and while the front door was locked for security, the staff let me in promptly and were super helpful. From the front desk to the breakfast staff to the maids- everyone was friendly and helpful and anticipated any of my needs. EX: They had an issue w/ key cards one day and when I came back to the property after work, I was stopped by the front desk clerk who did not want me to waste my time going upstairs w/ a key that wouldn't work. The gym was standard, breakfast was great, beds and pillows super comfy, wifi fast- all the stuff I needed for the week at work.

It was a great hotel, good price, staff was amazing but we were upset that the pool was under maintenance and we wish we would have known that before booking since we have two little ones. We even called to make sure the day of and were told it was available but upon arrival they said it was down. We were told we were going to get some kind of refund for the inconvenience and we have yet to receive anything from either cheap tickets or best western.

Attempted to call the hotel multiple times during the day of my check in and the phone number provided was forwarding to a dead extension. Additionally, our first room’s heater sounded like a disease engine trying to start and was only blowing cold air. The second room didn’t have a tv and the door to the bathroom looked like it had been attempted to be forced open. Luckily the third room was acceptable and the staff was trying their best to find a room that was acceptable. .