グレンローシー ゲスト ハウス(Glenlossie Guest House)

Nice hotel, rooms immaculately clean, warm and cosy. Friendly staff, amazing breakfast selection, porridge oats, cereal, fresh fruit salad, yoghurt, open buffet full cooked breakfast available.. Wonderful hotel, highly recommended

We had booked this hotel based on reviews & have since came to the conclusion that these must have been submitted by friends & family. The hotel is run down, shabby, smelly & in dire need of either renovation or closed down. We knew this was a 3 star but this has got to be the worst 3 star we have experienced & believe me, we have stayed in many hotels in the UK. The paint on the bedroom door was so badly marked. The room was smelly, not stale, just smelly. The bedding was clean, the mattress was not! The walls must have dump or something behind it judging by the wallpaper seams. The view was of a wall! The bathroom was a dirty shower, very noisy toilet (we hadn’t even touched it let alone flush it) the toilet roll was sat on top of a very dirty & rusty radiator. When I went back into the bedroom I saw something on the floor which I killed with my shoe then we left as there was no way we were staying! My husband returned the keys to the hotel next door & explained our unhappiness to be met with ‘it is a 3 star’ Please avoid at all costs!

I have paid twice as much for hotels that are half as good. This place is an absolute gem. The room is clean, comfortable and stocked with all the amenities I could have wanted including biscuits and bottled water. The staff are friendly and helpful and the breakfast is fabulous This was booked as a cheap last minute idea to break up travelling but will definitely come back for a longer stay in the future.

Very basic and "tired" decoration. Very small single room. Shower could not be turned down so was much too hot. Breakfast OK.

The family at AtlasAdventured recommends staying here! We stayed here as a family of 3 during a short trip to Dumfries. The rooms are small, but there were two beds so it was big enough to sleep us all. Bathrooms and carpet were a little dingy, but I wouldn’t call them dirty. Just well worn. There is an armoire for storage and a kettle with tea and coffee. When checking in and out you have to go to the hotel next door to pick up/drop off your key. Complimentary breakfast buffet is also served next door. The breakfast was the highlight of our stay! Everything was hot and fresh with plenty of options. It was basically a diy full Irish Breakfast! Yogurt, granola, cereal, and toast with jam are also available, coffee, tea, and juice as well. There is parking in front of the hotel, but if there are no spaces available, you are allowed to park next door. Communication with management was good, quick responses and friendly. There are a few restaurants within walking distance, which I would highly recommend calling and making a reservation for beforehand. There are also a few take away places within walking distance, and close to the city center. We would stay here again next time we’re in Dumfries!

You have to book in at the hotel next door and get instructions on how the get your key, no staff in guest house. The room was clean but bed uncomfortable and shower was not very good, staff in hotel not friendly and the breakfast food and hot drinks were cold

The check in for this property is next door at the Caledonian Hotel. The Guest House has been updated, however the rooms are small, only a bed. Ensuite bathroom was updated and clean. I only stayed 1 night.

So many issues during our two night stay. The key is not available at the property itself, but at the hotel next door - a walk in the rain. I had asked for a room with disabled accessibility. It was certainly on the ground floor, but immediately beside the front door, which slammed closed every time someone entered (especially noisy at 3.30am!) The double bed was pushed against the wall, which meant one of us had to either climb over the other, or slide to the bottom of the bed to get out? Not very accessible! I mentioned it to the manager, who was not at all helpful, and he said he'd "look into it". The condition of the house and the room was shocking. Perhaps the worst thing was the bathroom. The light and fan was motion sensored, with no option to turn it off. When going into the bathroom, the light lit up the bedroom and the noise of the fan was dreadful! Like a helicopter taking off. When taking a shower the light would go off plunging the bathroom into darkness, and the person in the shower would have to put an arm etc out from behind the curtain to turn the light on again. Very difficult for a disabled person. We asked the manager for a change of room for our second night, but all his "5 properties were full"! Breakfast was poor. Again, we had to go next door to eat. So many problems with this guesthouse,, my advice - stay away! {The staff were hardworking and pleasant }

I have absolutely no idea how on earth this B&B has 4.5 stars out of 5 - I’m sorry but it’s barely a 2 for me and my party. It’s very shabby and the cleanliness needs addressing - we were met with a clump of hair on the bathroom floor along with muddy marks around the doorway - mouldy shower, holes in walls, pelmets barely fixed to the walls and the list goes on. Carpet in the bedroom needs a thorough cleaning and to be honest the whole place needs some serious TLC. To add insult to injury they don’t offer breakfast before 8am on a weekend with no alternative offered so by the time we purchased breakfast that 3star B&B with 5star reviews would have been better value for money and by all accounts a lot more comfortable. Unfortunately as we were in Dumfries for work purposes we were not in a position to leave but rest assured if this booking had of been by choice we wouldn’t have stayed. We didn’t have a shower, no breakfast, and left very dissatisfied- do yourself a favour book the 5star review B&B - we most certainly won’t be returning.