フェアフィールド バイ マリオット イン & スイーツ バイ マリオット ヘレナ ノース(Fairfield by Marriott Inn & Suites Helena North)

Staff of front desk is helpful and friendly. Breakfast is standard. However, the hotel is dated and need renovation.

可以了 不錯

Room was clean and quiet. temperature control was not good and I let front desk know.....I was told that during renovations some of the thermostats were wired backwards.

The building was cold from the temperature of the room, the ice cold water in the pool and the fact that there was not hot water for a shower. My daughter turned purple because of how cold the pool was and when she tried to warm up by taking a shower, she froze even more.

Location was a little rough due to the rental property behind the motel we also had problems with the room, breakfast was not very good, most of the exterior doors didn't work so you had to prop the door to keep from getting locked out

I called and asked ahead of time asked if they had a hot tub and pool they said yes but failed to mention the hot tub was drained and not working and the pool was freezin we asked them to turn the heat up on the pool so the next day it would be warm they assured me it would be the next day / night it was still freezing. One of the reasons to stay there was because of hot tub and pool, very disappointed. No tv guide to show channels had to flip through all of them. Went to get their chocolate milk to take to room it was froze solid..alot of little things that i could of enjoyed.. Probably will never stay there again

Stayed is a supposedly updated/remodeled room. They should fire whomever is remodeling the rooms. Huge bathroom with NO power outlets!! 1 towel hanger, which is being used to hang the hair dryer (which you can't use in the bathroom) Water saving feature in the shower is a travesty!! Push a button, then wait for the water to heat up, then it shuts off, push the button again then begin to shower then shuts off, push button again ..etc etc. 1 set of outlets by the bed.. only 1 set!! Lighting does't cover the room ! 2 lights are lighting the top of an amoire/ closet..!! Great people and area.. but would chose another hotel if traveling to Helena, Mt again.

The property was clean and very quiet. I was not notified upon check-in that the hot tub was out of order. Our TV was stuck on Spanish and everytime we changed it to English it would play English language for a little bit then mute or go back to Spanish. No bath tub in our room just a shower.

Our reservation was lost. It took over an hour to get a room. Reserved accessible room. Did not get one. Room on 3rd floor. Key would not on door. Room temp was 58° when we entered. Turned up to 68°. Returned after 6 hrs. Room temp was 60°. Called desk. Complained about temp. Employee brought a missing tv remote and said he fixed furnace. 2 hrs. Later temp only at 61°. Complained to front desk, no one came to fix. We turned off furnace blowing cold air. Opened door...warmer in hall. One cold night! Next morning, noticed water leaking around tub. We had not bathed or showered. We informed front desk. We will file formal complaint with manager. We paid over $100 for a miserable night.