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We went into the Royal Oak looking for some food, fairly late in the day. We were told food was still available and took a seat in the bar. Ordered a couple of 9” pizzas which seemed to take an age to arrive. Apparently the first ones had been burnt, so they had to start again - not a problem. When the pizzas did turn up, unfortunately they were saddest little things you ever did see. When we asked the barman on the way out if they were fresh he insisted they were freshly made on site. We’ve eaten enough pizzas over the years to realise what is good and what isn’t. Now, I realise this isn’t an Italian restaurant but perhaps take these off the menu? These were straight out of a box out of the freezer, and it was fairly obvious. 20 quid for the pair isn’t exactly cheap either. I hate leaving bad reviews - and this would have been 1/5 if it hadn’t been for the friendly staff - but that food was really poor.

We had a ovely welcome, and spent the night in a good comfortable room. We ate supper in the pub, and had a really good meal. The only problem was the loud voices from the pub filtered upwards until quite late. They don't do breakfast, but there are several options just a short walk away.

We had a very friendly welcome and a lovely clean room. The steak and ale pie for dinner, in the restaurant, was excellent.

Eating in Helmsley for the first time and without a reservation we were extremely lucky to have found The Royal Oak. Friendly staff, excellent, freshly prepared, home cooked food served in a traditional pub. We thoroughly enjoyed our evening.

We decided to stop off here for food. After getting a seat, we stood at the bar for over ten minutes waiting to be served. The man behind the bar was in the main bar area, he was fully aware we were waiting, but chose to keep his back to us and chat to his locals! I wouldn’t mind if the place was busy…there was no one waiting to be served! I found this to be incredibly rude and very arrogant attitude of the person behind the bar! We left the pub as I will not be treated like this when I was planning to spend £80 on food here.

Good communication on booking, great friendly customer service and our food was delicious. I had steak and ale pie and Christmas pud! Really good menu with plenty of choice. Friendly young lad serving our food who had attention for detail.