マイクロテル イン バイ ウィンダム ヘンリエッタ / ロチェスター(Microtel Inn by Wyndham Henrietta/Rochester)

環境非常糟糕，衞生很差，進門一大股煙味，衞生間隨處可見是黃漬，不建議選擇

疫情期間，即便訂單裏稱含早餐，但就僅限喝杯咖啡。 酒店外邊尚可，建築不隔音，酒店門口有幾個摩託黨拚命踩油門弄聲響。讓人睡不好

Upon check noticed a strong foul odor throughout the building. Room was dirty and paint peeling in bathroom.when getting ready to go to sleep,pulled the comforter down and the sheets were wet in the bed. We spoke to the attendant and were given a different room. This room also smelled foul. When going into the bathroom noticed peeling paint and the laminate areoud the shower was gaping. Upon turning the water on to brush my teeth noticed the sink was clogged. Breakfast was advertised 6-9. There was no breakfast. The parking lot and walkways were very icey. As of 11pm still have not received our $50 retainer for the room,we were told it would be returned as soon as our room was checked.we had left before 9 am. Very disappointed. What can be done about this?

We were traveling with elderly parents that need assistance. We had booked a handicap accessible suite only to be told upon arrival that the only suites are on the second floor. The facility had no elevator to get to the second floor. The only option we had was to change to a room on the first floor of which only had single beds left for the night or go to a different hotel. There was no let me see how we can make it right. It was just too bad this is all there is. We had been on the road for 12 hrs and our parents need to get laid down so we had no choice but to put them in a first floor room alone. Both require assistance at a moments notice, so we let them sleep for a few hours while we waited in the car.

It was dirty to the point where I couldn't sleep for one night even though I had a room upgrade. I checked out one day earlier to move to another hotel

Uncleaned towels, No mirror in washroom, just coffee, bread butter for breakfast. Didn't meet the expectation

Unprofessional Staff, No water. One of the top WORST stays we have had in our travels.

Very dated. Rhungs falling apart. Very small rooms. Doesnt look like it was cleaned very well. Cob webs everywhere and the bed sheets were on backwards......

Our stay was comfortable, just for a night, bathroom was clean, amenities was great and the towels were extra soft and nice. Breakfast not so great 😕