ホテル L オデオン フー ミー ハンに泊まった方の口コミ・宿泊体験

ホテルからの返信: Dear Guest, thank you so much for sharing your stay experience with us. We truly appreciate your understanding regarding the air conditioning issue, and we are especially glad our front desk team was able to assist you quickly and efficiently with the room change. It is also lovely to know that you found the breakfast simple yet suitable, and that our convenient location near supermarkets, shops, and restaurants added comfort to your trip. Your kind words mean a great deal to all of us at Hotel l'Odeon Ho Chi Minh City. We sincerely hope to have the pleasure of welcoming you back again for another pleasant stay.

ホテルからの返信: Dear Guest, thank you for taking the time to share your detailed feedback regarding your stay at Hotel l'Odeon Ho Chi Minh City. We sincerely regret to learn that the room cleaning experience did not meet your expectations. We understand your concern about the inconsistent replenishment of amenities, the handling of a towel that should not have been returned for use, and the appearance that bed linens were only tidied rather than properly refreshed. These issues fall short of the standards of cleanliness and housekeeping consistency that guests should reasonably expect. Please accept our sincere apologies for the disappointment caused. Your comments are being taken very seriously, and we will continue to improve our overall service standards. We appreciate your feedback.

ホテルからの返信: Dear Guest, thank you so much for your kind words and for choosing Hotel l'Odeon Ho Chi Minh City. We are delighted to know that our service made you feel well cared for and that the cleanliness of your stay met your expectations. Your encouragement truly means a lot to our team, and we would be very happy to welcome you back again for another comfortable stay.

ホテルからの返信: Dear Guest, thank you for choosing Hotel l'Odeon Ho Chi Minh City for your first stay and for sharing your honest feedback with us. We are glad to know your overall experience was okay, while we are truly sorry that the breakfast selection felt limited and did not meet your expectations. Your comments are very important to us, and we will continue to improve our offerings. We sincerely hope to have the pleasure of welcoming you back for a more satisfying stay in the future.

ホテルからの返信: Reply from the property:Dear Guest, thank you for choosing Hotel l'Odeon Ho Chi Minh City and for sharing your thoughtful feedback. We’re delighted to know our location near the exhibition hall was convenient for your trip, and that our service left you with a positive impression. It is also wonderful to hear that our Chinese-speaking staff made your stay more comfortable. We truly appreciate your suggestion regarding breakfast variety, and we will take it seriously as we continue to improve. We hope to welcome you back again for an even better stay.

ホテルからの返信: Dear Guest, thank you for choosing Hotel l'Odeon Ho Chi Minh City for your first stay and for sharing your honest feedback with us. We are glad to know your overall experience was okay, while we are truly sorry that the breakfast selection felt limited and did not meet your expectations. Your comments are very important to us, and we will continue to improve our offerings. We sincerely hope to have the pleasure of welcoming you back for a more satisfying stay in the future.

ホテルからの返信: Dear Guest, thank you for choosing Hotel l'Odeon Ho Chi Minh City for your first stay and for sharing your honest feedback with us. We are glad to know your overall experience was okay, while we are truly sorry that the breakfast selection felt limited and did not meet your expectations. Your comments are very important to us, and we will continue to improve our offerings. We sincerely hope to have the pleasure of welcoming you back for a more satisfying stay in the future.

ホテルからの返信: メロディ様、この度は貴重なご意見をいただき、誠にありがとうございます。スタッフのサービスが、私たちが目指すサービスレベルに届かなかったことをお詫び申し上げます。今後は、スタッフと綿密に連携し、常に質の高いサービス水準を維持できるよう最善を尽くしてまいります。この度のご不便をおかけしましたことを、重ねてお詫び申し上げます。この度は、スタッフ一同でこのレビューを真摯に受け止め、今後の改善に役立ててまいります。ご指摘いただきありがとうございました。敬具、Ngọc Kim (Ms.) - 受付

ホテルからの返信: Dear Guest, thank you for choosing Hotel l'Odeon Ho Chi Minh City and for sharing your thoughtful feedback. We’re delighted to know our location near the exhibition hall was convenient for your trip, and that our service left you with a positive impression. It is also wonderful to hear that our Chinese-speaking staff made your stay more comfortable. We truly appreciate your suggestion regarding breakfast variety, and we will take it seriously as we continue to improve. We hope to welcome you back again for an even better stay.

ホテルからの返信: Dear Guest, thank you for choosing Hotel l'Odeon Ho Chi Minh City and for sharing your thoughtful feedback. We’re delighted to know our location near the exhibition hall was convenient for your trip, and that our service left you with a positive impression. It is also wonderful to hear that our Chinese-speaking staff made your stay more comfortable. We truly appreciate your suggestion regarding breakfast variety, and we will take it seriously as we continue to improve. We hope to welcome you back again for an even better stay.

ホテルからの返信: Dear Guest, thank you for choosing Hotel l'Odeon Ho Chi Minh City for your first stay and for sharing your honest feedback with us. We are glad to know your overall experience was okay, while we are truly sorry that the breakfast selection felt limited and did not meet your expectations. Your comments are very important to us, and we will continue to improve our offerings. We sincerely hope to have the pleasure of welcoming you back for a more satisfying stay in the future.

ホテルからの返信: Dear Guest, thank you for choosing Hotel l'Odeon Ho Chi Minh City and for sharing your thoughtful feedback. We’re delighted to know our location near the exhibition hall was convenient for your trip, and that our service left you with a positive impression. It is also wonderful to hear that our Chinese-speaking staff made your stay more comfortable. We truly appreciate your suggestion regarding breakfast variety, and we will take it seriously as we continue to improve. We hope to welcome you back again for an even better stay.

ホテルからの返信: Dear Guest, thank you for choosing Hotel l'Odeon Ho Chi Minh City and for sharing your thoughtful feedback. We’re delighted to know our location near the exhibition hall was convenient for your trip, and that our service left you with a positive impression. It is also wonderful to hear that our Chinese-speaking staff made your stay more comfortable. We truly appreciate your suggestion regarding breakfast variety, and we will take it seriously as we continue to improve. We hope to welcome you back again for an even better stay.

ホテルからの返信: Dear Guest, thank you for choosing Hotel l'Odeon Ho Chi Minh City and for sharing your thoughtful feedback. We’re delighted to know our location near the exhibition hall was convenient for your trip, and that our service left you with a positive impression. It is also wonderful to hear that our Chinese-speaking staff made your stay more comfortable. We truly appreciate your suggestion regarding breakfast variety, and we will take it seriously as we continue to improve. We hope to welcome you back again for an even better stay.