ホリデイ イン エクスプレス & スイーツ シカゴ - ホフマン エステーツ by IHG

休日はいつも良い選択です、素敵な部屋です....

とても良い、とても良い、とても良い

The stay was great, the breakfast was great, the facilities were clean and freah. We would stay again. The only item to note was our room was positioned over the laundry room so we heard the machines running into the night.

Had to leave 2 days early of our departure date because of a incoming snowstorm to return to Tennessee and was billed for the 2 days we did not stay there because that is their policy. Poor customer service. Could care less about the customer. Policy smolicy. I was in the service industry for 40 years and sometimes you have to work around your policies to make sure your customers are highly satisfied regardless of your policies. If you want repeat customers this is an example of what not to do. Will not be returning to this overpriced unaccomadating hotel.

Had a great stay, hotel is clean, staff is friendly, and it's located in a quiet area. Only issue we experienced was the first of the two nights we were there the room directly above us was extremely loud all night long right up until about 6 am. Probably had something to do with the two big tour buses in the parking lot and some sports team. They were gone by the next night so it was quiet.

Parking was easy and safe. Well lit lot at night. The whole hotel was clean and fresh. Person at the counter was friendly and helpful. My breakfast was good. My brother and friends live in the area, so I will stay here again.

The location was not convenient to most restaurants. Our first floor room looked directly on the parking lot, with not much space between the room and the parking spaces.

The fire alarm went off at 5am. I had to leave with only 3 hours sleep on Mother’s Day. Nobody apologized or anything.

Everything was perfect except the bad and pillows the mattress where not very comfortable king size bed and it was not comfortable is not very common Every other Holliday inn I have been are extremely good