This is a decidedly mediocre hotel with untrained staff who didn’t know how to check-in foreigners. Just skip it. Seriously. For the same price you can go to Wanda or Crown Plaza where they have trained staff.
When we arrived to our room; all the windows were open, obviously airing it out as someone had been smoking in the room. It was just super mediocre. I don’t expect a lot from atour but honestly they can’t be charging the same price as Crown Plaza. That’s highway robbery.
The hostel we stayed in was very clean and comfortable, the staff were friendly, and the room was large and comfortable. I will definitely stay at this hotel next time I come. And would be happy to recommend to many.