The first thing that was off putting was the fact that we had to check in at another location, the main location that manages Driftwood. The first thing we noticed was light and plug in bathroom didn’t work. Then the shower handle was about to fall off the wall. Then we lost power for an hour, tried to call multiple times without an answer. Drove over to the main hotel to report issue and he said he would make a report to maintenance and management would be in touch. Two days later, still no update from management even after numerous attempts to contact. When maintenance came to fix power issue, they didn’t speak English and while they were flipping switches in breaker it was sparking. When power was restored, fans didn’t work.
Lotion the hotel provided was clumpy and body wash had label almost dissolved off. There was no microwave and the coffee pot was more of an espresso machine. Very little coffee came out, about 1/4 of a cup. We asked to use umbrella and chairs at main hotel and go pushed back from desk staff, even though they managed Driftwood location. We didn’t have beach towels in the room so had to go back to main hotel to get those. Then ice machine was at main hotel as well. The room itself was clean. Parking was tight but close to room. There are a lot of shops and restaurants in the area. Would not recommend this hotel especially for the price.
自動翻訳