「Hotel was chosen for location as a middle point of a journey. Check in took a very long time because a pre authorised card was not processed before put arrival. We suspect this was the hotels reservation teams fault (as we work in hotel industry) however the lady who checked us in was very polite and helpful it was just an annoyance as it was already late and we were travelling with 3 children.
Room was spacious and clean.
Breakfast was very basic with no dairy free alternatives for tea/coffee.」
「Everything was Perfect, from breakfast to comfy beds & clean facilities. Very helpful& friendly staff. We asked for a later check out, they had no problem with commodating this for us. Definitely will return and recommend to anyone ! 」
「Tru is a new brand under Hilton. It’s got everything you need. Free breakfast, 24/7 free coffee and tea, laundry machine on site, games, gym and pool, etc.」