ホテルからの返信: Dear Valued Guest,Thank you for your feedback! We're glad you appreciated our convenient location and found the room clean and spacious. However, we apologize for the experience you had with our staff. Your comments will help us improve our customer service. We hope to have the opportunity to provide you with a better experience in the future!Best regards,Crowne Plaza Hong Kong Kowloon East
ホテルからの返信: Dear 程琳命,Thank you for your feedback! We're glad to hear you found the room clean and spacious, and that you would stay with us again. While our location is a bit away from the city center, we're pleased that the direct access to the station made it convenient. We appreciate your suggestions and look forward to welcoming you back soon!Best regards,Crowne Plaza Hong Kong Kowloon East