ホテルからの返信: Dear Guest,Thank you for your feedback. We apologize for the discomfort caused by the humidity and wet floor during your stay. We're glad to hear that our front desk staff provided friendly service and that you found our location convenient for your travel plans.Your comments are valuable to us, and we will work on improving the situation for future guests. We hope to welcome you back soon!Best regards,Ken ChanRoom Division Manager
ホテルからの返信: Dear Guest,Thank you for your valuable feedback. We apologize for the inconvenience caused by the noise from the elevator and employee doors. Your comments are important to us, and we'll look into ways to minimize these disturbances. We're glad to hear that there were no other issues with access or service. We hope to welcome you back for a more enjoyable stay!Best regards,Ken ChanRoom Division Manager