Fantastic hotel, in a great location with a very helpful and attentive staff and excellent offering. Our room was very modern, spacious, clean and had all the amenities you would need for your stay (coffee machine, kettle, fridge, dishwasher there is an oven as well but we didn't use it). Breakfast - beautifully laid out buffet bar offering warm and cold selection with an excellent choice for any dietary requirements; fresh ingredients, lovely local breads, fruit, pastry, freshly made omelettes - very tasty. Staff - Reception - young, welcoming, attentive, helpful - just great :-) Bar - Mr. Jan - absolute star who makes the best cocktail - if you like espresso martini - go for The Julius cocktail - it's just perfect after all day walking around Prague. Jan was super friendly, professional, no matter how big or small our bar order was. He kept the table always nice, tidy and his attentive service was very appreciated. Breakfast staff - team of buzzy Bees - making your stay wonderful, caring, taking care of the breakfast bar looking tidy and in order Cleaning ladies - kept our room nice, tidy and fresh. All we can say is - we had a fantastic stay and when back in Prague, we will be looking to stay at the Julius again. The hotel is very well placed, not too far from the local attractions and it always welcomes you back after a long day of exploring. Thank you again :-)!
Couldn't fault this superb hotel, staff very friendly, helpful and knowledgeable when asking about trips, transport etc. Room very comfortable and clean and a fab view of Wenceslas Square especially on the evening. Excellent restaurant Fat Cats to compliment hotel.
慌しい一日の終わりには、Grand Hotel Prague Towersでおくつろぎください。Grand Hotel Prague Towersは、プラハの現地の雰囲気を感じたいお客様にお勧めの施設です。当施設はPraha-Vrsovice Railway Stationから2km、ヴァーツラフハヴェル国際空港から29kmと、便利な立地です。ヴィシェラト駅からわずか数分、お気軽に市内観光にお出かけいただけます。付近にはビシェフラドやFolimanka、カレル広場などがあり、プラハの観光に非常に便利な立地です。お時間に余裕のあるお客様は、館内の様々な施設をぜひご利用ください。プラハの当施設のお客様は、駐車場をご利用いただけます。
ゲゲスト- Unfortunately services and facilities did not match the expectations as it was mentioned or as per Brand image. Dirty cups, missing utensils, nonfunctional coffee machine, dirty stinky fridge, nearly empty shampoo sets, old towels do not suit the image of the Ramada brand.
+ Location is only the biggest asset for this particular Hotel. Close to all major attractions. Room was big enough but seems old and need cosmetic repairs.
- Customer care is another point to be improved. For parking,were instructed to come first to the Reception even-though informed them that due to road blockage, it was not possible to enter center. After struggling for nearly 1.5 hour, managed to arrive at reception then came to know that the hotel parking was closed and have to use public parking. They could have informed beforehand during the call. Greeting to guests is not norm here. However, Mr Rafat was particularly extremely helpful and professional.
- Breakfast is just normal, not so many varieties and congested room.
Overall, disappointed with stay but Prague is always beloved city.