Worst hotel I've ever stayed at. Arriving, I was an early check in- not like I could let anyone know that because hilariously you can't get the contact number to the hotel until you're actually AT the hotel- but the receptionist, that I later found out was the manager, said I'd have to wait an hour or 2 before any rooms were ready, she didn't even bother checking to see if there any were any ready. As i was waiting another receptionist, Fransesco helped 2 people before me where i overheard there was a room ready for them, so as you can imagine i jumped up. He helped me immediately and he found out quickly that my room was in fact ready, so had the manager bothered to look, I wouldn't have had to wait even though I told her I needed a room ASAP. So first impressions were dumped on quite frankly. Not only that, but everytime i saw her she was constantly glaring at me, my friends i was with noticed aswell. On another note, shout out to Francesco, he was lovely and accommodating, helped me multiple times with my room. So when I got to my room it was disgusting. It wasn't hoovered at all, the shower was dirty and the mirrors were smeared, there were cup stains on the bedside tables so whoever was room checking clearly didn't bother doing it properly if at all. The sheets were also rejects, I questioned if the pillow cases had even been changed because of the worn creases on them. However, on that, I saw a housekeepers list on the trolley as i passed and they were extremely difficult. A lot of rooms for 1 person. But I am still paying for a standard serviced room, so I expect as such, not an unhoovered room with beard stubble all over the toilet seat. I switched rooms later in the day which was better. Breakfast was a laugh. Everyone huddled in a narrow room barging into you and spluttering all over the open food. No thanks. The poor guy servicing everyone was absolutely overwhelmed, he did a great job considering he was completely by himself, kept barely composed, I felt sorry for him. But the lack of help or staff there was just a joke. All in all, the experience there was just terrible, wouldn't recommend to anyone and if anything I will warn people not to go there.
自動翻訳