ザ ロイヤル ソネスタ ヒューストン ガレリア(The Royal Sonesta Houston Galleria)

部屋は私が期待したほど新しくはなく、彼らは私を眺めの良い4階またはガレージに入れましたが、それはあまり良くありませんでした。 5つ星に近くありません。まるでモーテルのような雰囲気です。

私たちは素晴らしい1泊の滞在をしました！彼らは私たちが真夜中にボトル入りの水をつかむためにコーヒーショップを開いた！

素晴らしい経験。すべてのカテゴリーで5つ星ホテル。ご家族やご友人にもお勧めです。

Freezing cold no heat coming out of heater had to use extra blanket

Very nice, very clean, staff very helpful, room service AMAZING!

Paid for an upgrade. Wonderful view. Toilet had problems, wouldn't flush properly. Maintenance came to fix, he said he would change some parts. Still didn't work properly. When you pay for an upgrade, you would expect for the toilet to work. Won't be going back there.

Stylish hotel with nice bar and good bar food late. Liked coffee shop as well. Beware that bathroom in our room had a 7 foot ceiling and low shower head that could be an issue for tall persons. Read booking details about extra fees.

Room was not very clean upon checkin, stains on tv. Property looks better in photos. Restaurant was not that good in hotel. Was unaware of $30 parking fee per night. I will not be coming back here.

I was able to check in 2 hrs early so that was a plus. However, the room key never worked entering or exiting the parking garage; a quick assistance call to Vallet each time allowed them to let us exit but it became annoying over a 3 night stay. For the price, a microwave would be a nice amenity to add to the room. There was a wedding party in the ballroom and it was New Year’s weekend so it was quite busy but no one answered the desk phone when I called 3 different times on 2 different days.