ハンプトン イン ヒューストン / ハンブル エアポート テキサス(Hampton Inn Houston/Humble-Airport Area)

The service was absolutely amazing, after our last experience I called ahead of time and asked to be moved away from the interstate and we were moved. The location is perfect, the rooms and entire property were clean as always. The pool was perfect!

This was a good stay room was clean and the facility was in good shape...the breakfast was better than we expected...overall we enjoyed our stay!

At the time of booking in June, they advertised a free shuttle service from the airport. When I called today to be picked up, I was told that they don’t offer it at the IAH location. Staff at the airport told me that some hotels falsely advertise shuttle service so they get more reservations. I see that they no longer mention this service on the Booking website. I would have appreciated receiving a message from the hotel to say that they did not intend to provide the service they had advertised.

Friendly staff. Nice breakfast. But my room sure didn’t look like it was cleaned well. Carpet needed vacuumed badly. And floors were not cleaned. I feel they were understaffed for this weekend.

Had a corp event here and they were very nice and very accommodating. Stayed there as well and will stay again.

The ad said that the hotel had a AirPort shuttle service, i was told by the staff it was Not the case. I had to pay for an Uber from and to the Airport.

The check-in person coul not have been more helpful after a ver stressful day beginning with a delayed flight and a missed connection.

I liked that the free breakfast menu changed each morning and was delicious. Plus the extended breakfast hour from 6 to 10. The only thing that I did not like was that the website advertized free shelter shuttle bus service to and from the airport, that wasn't so. This was a little inconvenient because I return my rental car a day early depending on the shuttle bus ride and not having the hassle of returning the car and rushing for my early flight the next morning with 2 little ones in tow.

We had a very nice stay here. The Location of the Hotel could not have been in a more convenient location. Deer Brook Mall was only a half a mile away plus all the restaurants all around the area and really close to Stetsons Nightlife where an Uber there and back was less than $20. Plus the Pool was nice, very clean and not overly chlorinated.