Food is great the room is clean and tidy
Overall it 8 out of 10
翻訳
HV2357
プレミアムデラックスオーシャンビュールーム(ダブル)
宿泊時期: 2025年11月
夫婦・カップル
1件の口コミ
5.5/10
投稿日: 2025年12月21日
전반적으로 식사는 양호 했으나 단조로움
시설은 깔끔 샜고 로비 근처 서비스는 100점
하지만, 일부 직원들의 무지? 무시? 에서 나오는 동양인 전체를 중국인으로 보는 태도는 불쾌 했음
스파가 퀄에 비해 과하게 비싸 60분 90유로 한국돈으로 15만원
올 인클루시브에 차라리 머사지를 포함해서 가격을 올리는게 윈윈 일듯
7日間とても快適に過ごせました。本当に良いホテルと美しい敷地。食べ物は豊富で、ほとんどがとても美味しいです。特に従業員のフレンドリーさを重視したいと考えています。私たちはレストラン、ロビーバー、特にプールバーで非常に快適に感じました。プールバーのウェイトレス 2 名に特別な感謝を申し上げます。特にお二人はとてもフレンドリーで、気配りがあり、心が温かく、私たちの願いをすべて目で読み取ってくださいました。 Mohamed Refaat 氏と Ahmed Hagag 氏に感謝します。このお二人を褒めて、管理人として注目していただければ幸いです。この特別なフレンドリーさのためだけに、また来たいと思います。
原文を表示Googleによる翻訳
6/9
ホテルからの返信: Dear Mrs. Saimaen, On behalf of the entire Team at the Cleopatra Luxury Resort Makadi Bay , thank you for choosing our hotel for your sunshine break. We are truly delighted to learn you had a very pleasant holiday experience . Your kind appreciation will be transmitted to ,Mohamed Refaat and Ahmed Hagaga who will be glad to know they have done such a good impression. We hope we will have the pleasure to welcome you back soon to our premises. Sincerely Peter van Lieshout General Manager
ホテルからの返信: Dear Mr. Mohamed, Thank you for your review of the Cleopatra Luxury Resort Makadi Bay. It's a pleasure to receive such positive feedback following your recent stay, and I'm delighted to see that you had such an enjoyable visit. Your feedback is important to us and I have shared your review with the team. Your kind words have encouraged us all, and we will continue to maintain the high standards of service that provide such joy to our valued guests. We look forward to your next visit to Egypt, and hope to personally welcome you back to the Cleopatra Luxury Resort Makadi Bay. Thanks once again! Peter van Lieshout General Manager
ホテルからの返信: Dear Valued Guest, On behalf of the entire team at the Cleopatra Luxury Resort Makadi Bay, thank you for choosing our hotel for your sunshine break. We are very glad to learn that you had such an enjoyable visit . Your kind comments will be passed to the entertainment team who will be glad to know they have done such a positive impression. With My Kind Regards Peter van Lieshout General Manager