クレオパトラ ラグジュリー リゾート マカディ ベイに泊まった方の口コミ・宿泊体験

Everything was exceptional especially the buffet. Definitely will repeat that visit.

Food is great the room is clean and tidy Overall it 8 out of 10

مستر محمود علي الريسيبشن قمه في الذوق فندق نضيف والله جدا وجميل وهادي قلتله انا جاي من فندق تاني متبهدل وتعبان قالي هديك ليله حلوه تفتكرنا وترجعلنا بيها تاني وقد كان ظبطنا

Wir hatten einen sehr schönen Aufenthalt und waren rundum zufrieden. Das Zimmer war sauber, modern und komfortabel. Das Personal war immer freundlich, hilfsbereit und aufmerksam. Das Frühstück war abwechslungsreich und lecker. Die Lage ist ebenfalls sehr gut und ideal für Ausflüge. Wir haben uns sehr wohlgefühlt und kommen gerne wieder. Vielen Dank für die tolle Gastfreundschaft!

전반적으로 식사는 양호 했으나 단조로움 시설은 깔끔 샜고 로비 근처 서비스는 100점 하지만, 일부 직원들의 무지? 무시? 에서 나오는 동양인 전체를 중국인으로 보는 태도는 불쾌 했음 스파가 퀄에 비해 과하게 비싸 60분 90유로 한국돈으로 15만원 올 인클루시브에 차라리 머사지를 포함해서 가격을 올리는게 윈윈 일듯

酒店位置有點遠，但好在設施很新，各方面都挺齊全，完全不用怎麼出酒店， 食物很好， 雖然在入住的時候除了一點小插曲，酒店還是解決了。 特別感謝攜程的工作人員， 一直盡心盡力的幫我來聯繫解決問題， 總的來説還是一段很愉快的旅行。

Super Lage,sehr freundliche Personal Super 👍 Super 👍 Super

基本的に…ほぼすべての点で5つ星の豪華さではありません。ピッカルバトロスタイプのリゾートに近いです。飲み物が重要で、美味しいコーヒー/モクテル/カクテルを楽しみたいなら、ここには来ないでください。もう少しお金を出して、シュタイゲンベルガー アルカザール シャルムのような、真の5つ星の豪華さで、あらゆる面ではるかに優れている場所に行きましょう。最終日の前日に、私たちのグループの6人中3人がひどい食中毒にかかり、4,000ユーロの医療費がかかりました。ホテルは食中毒の可能性を一切否定し、ゲストリレーションズは「私たちの弱いイギリス人の胃腸のせいだ」と言いました。私たちはエジプトに何十回も行ったことがありますが、病気になったことは一度もありません。気になる方は読み進めてください。マイナス点 飲み物は全体的に本当にひどいです。ロビーとメインバーでは、気の抜けたビールとソフトドリンク、まずいワイン、ほとんど飲めないスピリッツ、プロセッコ/「シャンパン」、アマレット、ホワイトラムがないので茶色のモヒート、モクテルはスプライトにグレナデンかブルーキュラソーを加えたものです。 （レストランとプールバーは、ソフトドリンクやボトルから注がれた新鮮なビールを楽しむのに最適です） プールは素敵ですが、一番小さいプールだけが温水で、バーやトイレからも遠いです（ほとんどの人がプールの周りに集まっているので、下のプールとバーのそばのカバナを確保してください） 子供用プールは温水ではないので、小さな子供には使えません 1日に5〜10人のセールスマンにサンベッドでしつこく付きまとわれます 非常にくたびれたビーチタオルが配られる安っぽいプラスチック製のサンベッド 部屋のミニバーにはソフトドリンク2種類とフルーツジュース2種類があり、無料で飲めるのは1回だけです 汚れた部屋のコーヒーカップやグラスを交換したり、バーからカップを取り除いたりしないでください - ひどいです 安全でないベビーベッド、より良いものと交換できましたが、それが利用できなかったらどうなっていたでしょう?! 部屋のカーテン（2回）はバルコニーのドアを覆うには小さすぎて、光が入ってきます 宿泊客のわずか5%がイギリス人なので、問題になるかもしれません アラカルトが1つしかないのは、このような大きなホテルにしては貧弱です。イタリア料理店です、なんてエキサイティングなのでしょう…。良い点：ビュッフェレストランは本当に素晴らしい - ビュッフェとプールのスタッフは最高。敷地内に医師、薬局、ショップがあるのは良い。アクセスも良く、ベビーカーでも利用しやすい。全体的に清潔で、敷地内は素晴らしい状態に保たれている。上記の問題点を除けば、部屋は良い。ビーチエリアは良い。スポーツ、ジム、ゲームは良い。

Just perfect , room was great all the staff we came across were always happy and polite . The hot is spotlessly clean x

Fantastic and and amazing hotel.. Nice cooperative team... Very nice lpools and good beach

We had a wonderful stay at Cleopatra Luxury Resort Makadi Bay. Everything was perfect, from the excellent service to the warm hospitality of the staff. A special thank you to Chef Fathi for the delicious food and his outstanding attention to guests. We would also like to express our sincere appreciation to Mr. Hossam, Front Office Manager, for his professionalism, kindness, and continuous support throughout our stay. Special thanks as well to Mr. Moustafa, Reservation Manager, for his excellent assistance and outstanding service. Many thanks also to Mr. Amr, Bar Manager, and his team for their excellent service, friendly attitude, and great hospitality. We truly enjoyed our vacation and highly recommend this hotel to anyone looking for a relaxing and memorable stay. We look forward to returning again soon. Thank you, Cleopatra Makadi team!

This was our second stay here, having had a great time last year we couldn’t wait to go back. The resort is beautiful and well kept, the rooms are clean and comfortable, but what really makes this hotel do special are the staff. Every person we met couldn’t do enough for my daughter and I, and the attention to detail in everything they did was amazing. It was my birthday whilst we were there and I was made to feel very special. Our bed was beautifully decorated with flowers and amazing towel art, we had a whole cake waiting for us and our umbrella by the pool was decorated with balloons and tinsel. The water sports place on the beach was brilliant too, we went on two snorkelling trips with them which I highly recommend, we saw dolphins, turtles and the most amazing array of fish and corals. Certain members of staff really stood out to us though, Mahmoud (Mido), in the lobby bar was so professional, polite and kind. He often stayed after he was supposed to finish if the bar was busy so that no one had to wait. The others staff, Ahmed, Mohamed and Jamal were also fantastic. The room cleaner, Davi was so nice, he remembered us from last year and made our stay special. In the main restaurant Mohamed always had the biggest smile, and made every meal time so enjoyable. At the pool bar Mohamed always made sure our drinks were kept topped up, and remembered how we liked them. But our absolute favourite person was Francis the lifeguard who was working at the heated pool when we arrived. He made every day that we stayed extra special, and made us laugh all the time. Nothing was too much trouble, and we loved every minute of sitting at the pool. We will definitely be returning to the resort, and would recommend it to anyone, I can’t wait to see everyone who works there again, especially Mido and Francis

We are here for the 3 rd time and we are sure that we will come back.

I don't know the criteria for a 5 star hotel in Egypt. But there is nothing 5 star or luxury about Cleopatra. Already upon arrival and check in, everything seemed chaotic. Bad information from the front desk and generally not a good welcome. We stayed in the adult only area. Large rooms. Very clean. There is not much ocean view though. More garden view. So even if you buy ocean view, you can't expect to see much water. The foot garden and sun umbrellas mean that from a ground floor room you can see some water but not the promised and paid for ocean view. Our cleaning guy Fahid was amazing. He is a star. 5 stars to him. Always smiling and service minded. The buffet for breakfast, lunch and dinner are without taste. Boring international food. One dinner was Arabic night. Amazing. Food with flavor and the chef used spices. Every day should be like that. We had read many reviews about the hotel. And the guests praised the food. I must say. Guests from Germany and the UK have low expectations. My advice to the hotel. Make local food in the future. And less options so the rest of the food has higher quality. My own homemade food is better than the buffet. The spa massage was ok. But to expensive. We got cheated at the disco. We came before midnight. But the only bartender was busy. So when we ordered drinks is was after midnight, so we had to pay. After finishing the drink we went to Sky lounge. It was closed even we were there 30 minutes before officiel closing time. In generel the staff at the hotel af extremely nice. Especially Fahid but also the guys at the pool. And waiters at Water Front and Vista Mare always smiling and helpful. Cleopatra has potentiel. But food needs to be improved. And it could use a make over. It’s not a modern or cozy hotel. Out door areas are ok. The last thing is the communication between the different staff. We had a trip to Luxor with pick up at 4 am. The agency asked us to advice hotel security about the number of our car. The reply from Front desk was, that we had to call Front desk at the same day. They could not tell Security because it was not the same security staff on duty now as it would be next day at 4 am. Are you kidding me? So we had to call Front desk at 3 am about the info about the car. Same problem with a breakfast box. We could not order it two days before our trip. We had to order one day before. A normal 5 star hotel can manage small things like this. But not hotel Cleopatra.