Great Hotel has an Excellent sand beach lot of pools and the food is taste good but need to be more varaities..also the room was clean.
翻訳
ゲスト
プールビュースタンダードルーム(禁煙)
宿泊: 2024年6月
カップル・夫婦での旅行
1件の口コミ
2.2/5
投稿: 2024年7月19日
The staff are not friendly.
We had a bad experience when we arrived because they charged us about$ 115 extra than our reservation by trip.com.
So I don't recommend this hotel!
翻訳
Paul
スタンダードルーム
宿泊: 2023年7月
カップル・夫婦での旅行
1件の口コミ
4.5/5
非常に良い
投稿: 2023年8月16日
The pools and beach were very nice and clean.
Food was okay! Not much variety and repetitive.
AC in the lobby was never working
We were only given one room key!
I arrived at night and was impressed with the beautifully lit outdoor areas. The landscaping is fantastic. My room was a little dated but very spacious, clean and well equipped. There were several options for eating and drinking and consequently lots of food choices. I thoroughly enjoyed every meal I had. One thing I wasn't aware of was that you can only go to the la carte restaurants twice during a week stay which was disappointing especially as these were only a quarter full. There were several pools, even a quiet adults only pool. They were all a bit cool. There is entertainment but this isn't advertised unlike at the adjoining Labranda club where there's a large board advertising daily events. I would recommend that the Royal had a notice board too. The hotel is in a remote area so there's nowhere to go nearbye. However the hotel itself did feel like a resort as it had several restaurants vars and shops.
翻訳
ホテルからの返信: Dear Valued guest CCB199, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed the beautiful outdoor areas, landscaping, and the spaciousness and cleanliness of your room. It's wonderful to know that you were satisfied with the dining options and the meals you had during your stay. Regarding the a la carte restaurants, we understand your disappointment with the limited visits. If you visit us in the future, please don't hesitate to reach out to us in the Guest Relations office. We would be happy to offer complimentary vouchers to ensure you can enjoy more dining experiences at our a la carte restaurants during your stay. Regarding the pools, we acknowledge your observation about their temperature and will look into this to ensure a more comfortable experience for our guests. Thank you also for your suggestion about a notice board for entertainment. We wanted to let you know that we do actually have a notice board for entertainment located by the pool area, where you can find all the details about daily activities and events. We hope this will make it easier for you to stay informed during your next visit! As you mentioned, our location is a bit remote, but we are glad to hear that the hotel felt like a complete resort with all the amenities it offers. We truly appreciate your comments and are looking forward to welcoming you back in the future. Warm regards, Ahmed Roushdy Cluster Hotels Manager And the entire Team.
Clemanti
宿泊: 2024年10月
家族旅行
5.0/5
とても素晴らしい
投稿: 2024年11月26日
This is a lovely hotel in a beautiful part of egypt, there are ocean views from the hotel and beach resturant which made the stay feel so special. The staff at the hotel are fantastic, they're all very attentive and generally lovely. The bar staff and animation team in particular really make an effort to get on with and bond with the guests (in my experience) The hotel itself is very well kept. The entire place is clean and is constantly being monitored by the staff. The rooms are spacious and beds are comfortable. An issue we had with the bathrooms however, was the shower curtain falling down most days after or during showering. but that is the only grievance we had with the rooms. Overall its a great hotel that I'd definitely recommend for a relaxing stay :) There's also so many kittens which I see as a massive bonus
翻訳
ホテルからの返信: Dear our Guest Thank you for sharing your feedback! We're delighted to hear that you enjoyed the hotel, the food, and the teamwork of our staff. It’s great to know that you found our hotel to be a good value, and we’re thrilled you had such a positive experience. We look forward to welcoming you back for another wonderful stay in the future! Warm regards, Ahmed Roushdy Cluster Hotels Manager And the entire Team.
Magdalena M
宿泊: 2024年10月
家族旅行
5.0/5
とても素晴らしい
投稿: 2024年11月22日
I'm in Labranda Royal Makadi first time, but it's my second time in Egypt in general. The service is just great and supportive, dishes are tasty. There are also many activities each one day. It's a good place to spend your holiday with family or friends!
翻訳
6/9
ホテルからの返信: Dear Ms./Mrs. Magdalena, Thank you for choosing Labranda Royal Makadi for your stay and for sharing your wonderful experience with us! We're so happy to hear that you enjoyed your time here, especially as it's your second visit to Egypt. It's great to know that our service met your expectations and that you found our team supportive and helpful throughout your stay. We're also pleased that you enjoyed the variety of tasty dishes and the daily activities. We hope to welcome you back to Labranda Makadi for another memorable stay in the future! Best regards, Ahmed Roushdy Cluster Hotels Manager And the entire Team.
Gabriela C
宿泊: 2024年10月
友人との旅行
5.0/5
とても素晴らしい
投稿: 2024年11月19日
I really enjoyed staying at this hotel which had everything. The food was diverse and very tasty. I was pleased by all the staff of the Labranda Hotel , they were friendly, helpful and competent. Top of all, there is a member of entertainment team, named Maher, who was absolutely briliant creating an amazing atmosphere and my holiday perfect.
翻訳
ホテルからの返信: Dear Gabriela, We would like to thank you for staying at Labranda Royal Makadi and taking the time to share your valuable comment with us. We are happy to know that you had an enjoyable stay. We are looking forward to welcoming you again on your future holidays. Yours sincerely, Ahmed Roushdy Cluster Hotels Manager And the entire team
Muhammad D
宿泊: 2024年10月
家族旅行
5.0/5
とても素晴らしい
投稿: 2024年11月17日
We really enjoyed our stay ,the staff are really friendly and welcoming and helpful a special reception and the food was freshly and the food festival was good fun and a lot of effort put in to it and they have an nice beach and animation team also have very nice show everyday
翻訳
ホテルからの返信: Dear our Guest We would like to thank you for staying at Labranda Royal Makadi and taking the time to share your valuable comment with us. We are happy to know that you had an enjoyable stay. We are looking forward to welcoming you again on your future holidays. Yours sincerely, Ahmed Roushdy Cluster Hotels Manager And the entire team
Samantha C
宿泊: 2024年10月
家族旅行
5.0/5
とても素晴らしい
投稿: 2024年11月16日
We really enjoyed our stay, the entertainment staff are really helpful good fun. The food was freshly cooked as you stood waiting for it. We were impressed with the constant supply of fresh bottled water in our room and constant supply of smaller bottles in big fridges on the beach front. The food festival was good fun and a lot of effort put in to it. Lovely beach beaches and safe shallow water and organised trips via the hotel.
翻訳
ホテルからの返信: Dear Samantha, We would like to thank you for staying at Labranda Royal Makadi and taking the time to share your valuable comment with us. We are happy to know that you had an enjoyable stay. We are looking forward to welcoming you again on your future holidays. Yours sincerely, Ahmed Roushdy Cluster Hotels Manager And the entire team
Abdelrhman S
宿泊: 2024年8月
カップル・夫婦での旅行
5.0/5
とても素晴らしい
投稿: 2024年9月13日
The staff at this hotel were incredibly welcoming and helpful throughout our stay. A Special thanks goes to Mr. Saif in the reception who was always smiling and ready to help us a lot. I was really impressed with his commitment and dedication. The rooms were immaculate and very comfortable. We also enjoyed the delicious breakfast, lunch and dinner and loved the convenient location. We had an amazing time at the hotel! The pool area was fantastic. Can't wait to come back again!
翻訳
6/10
ホテルからの返信: Dear Abd elrhman, Thank you for taking the time to review us on TripAdvisor. We are glad to know that you enjoyed your stay at Labranda Royal Makadi and that you have nice memories about our hotel, our team and our services. Our guests’ appreciation and acknowledgment is our greatest reward and encourages us to maintain the standard of our services. Thanks again for your nice words and hope to see you soon at Labranda Royal Makadi. Yours sincerely, Ahmed Roushdy Cluster Hotels manager And the entire team
Shrouk A
宿泊: 2024年8月
カップル・夫婦での旅行
5.0/5
とても素晴らしい
投稿: 2024年9月13日
I loved everything about this hotel, from room types, customer service, and facilities to the serene pool area. I will recommend others for sure! The staff and specially Mr. Saif was fantastic. He had a great attitude and was very helpful and always available. His exceptional customer service impressed me. He was always friendly and asked how our stay was going every time we walked in the door.
翻訳
ホテルからの返信: Dear Shourok, Thank you for taking the time to review us on TripAdvisor. We are glad to know that you enjoyed your stay at Labranda Royal Makadi and that you have nice memories about our hotel, our team and our services. Our guests’ appreciation and acknowledgment is our greatest reward and encourages us to maintain the standard of our services. Thanks again for your nice words and hope to see you soon at Labranda Royal Makadi. Yours sincerely, Ahmed Roushdy Cluster Hotels manager And the entire team