アズライン ホテル ベルガンティン(AzuLine Hotel Bergantin)

I had torn towels, the sheets were torn, the food still needs to be worked on, there were no cakes, there were only some creams.amenities was just soap

Super family friendly place.

Esta bien ubicado las instalaciones son grandes el bus que viene del aeropuerto pasa frente al hotel súper cerca de la parada. Lo malo se escucha todo el ruido de las otras habitaciones y de los palillos y escaleras. ! La comida normal de hotel la atención de los camareros muy amables un placer coincidir con Lorena excelente y encantadora de lo más bonito que he conocido en Ibiza ojalá más personas especiales como ella ! Gracias a ella la estadía genial el hotel como cualquier otro nada en especial !

Currently staying at the Bergantin This is our seventh or eighth time now and that says it all. Ideally situated for public transport. Shops and of course the beach. The room is adequate and cleaned daily by hard working staff The food is varied and Spoiled for choice only downside is that it can be tepid so beware food like rice etc to stay safe. Restaurant staff are all hard working especially a lady called Lorena who goes above and beyond to make you feel valued and welcomed. I see the sunset lounge doesn't open now till 15.00 and that's a shame as last year and all the years we've been coming it opened at 11.00 I think. It can make it crowded around the pool because of this. Finally..... I've been drinking wine now for over forty years .... Every grape variety from around the world. I mentioned this last year about the white wine on draft in the restaurant and how it was vile... It still is... Rather than waste it I mixed it with Fanta to make it more drinkable.. Even with Fanta it was horrid. I can honestly say that is the WORST WHITE IVE EVER HAD SO MUCH SO I EVEN WOULDN'T USE IT IN COOKING. TRY THE RED WINE... ITS A BIT BETTER THAN THE WHITE.

Just returned from our 3rd visit to this hotel and again won’t be our last. Check in was quick and easy and although we arrived before 2pm our room was ready. We were in a family room on the 3rd floor, it was very spacious, had plenty storage and great views! Food in the restaurant was good, limited choice for kids but they always managed to find something. The snack bar however was a huge hit with lots of choice. All staff are very friendly especially Isa on the pool bar, she always greets you with a smile and remembered us from previous years. Last but not least a huge thank you to the kids club team especially Lara. As always they offered a huge variety of activities to keep our 7 and 5 year old occupied making it sad for them to leave. Overall a great stay yet again and we can’t wait to return!

This Hotel is very nice. We all had a great time here and would come back! Pool areas very good, food was nice in the hotel too. The staff are brilliant always working hard and keeping everyone entertained and they are really nice and never stop. (especially Alvaro) he’s brilliant and him and the team made our holiday even better. Rooms very clean but not much storage for clothes. Location is brill too very close to bars restaurants. Very good holiday and would recommend staying. Great value too. YFM

The hotel is a great location only half an hour walk into San Antonio along the beach front. The staff are a amazing and are a credit to the hotel for making our stay a pleasant experience. The pools are clean and the food is lovely. Thanks to all at the hotel I would recommend this hotel to anyone.

If I could give no stars I would. I expected basic being a three star hotel but I anticipated it being clean and having the advertised facilities on offer. Serious lack of customer service skills from the receptionist upon arrival (12.30am). When asked for some drinking water we were told to go to a supermarket as the vending machine hadn’t been restocked?! Room filthy. Mould in air conditioning unit and inside wardrobe, floor covered in hair and dirt, ants crawling, leak in the bathroom and blocked shower. Ate in the restaurant twice. Food pretty bland. Two of my party were sick on the second night which we suspect was from the chicken that didn’t look fully cooked. Hotel don’t believe us as we don’t have a doctors note. Many facilities were out of order - spa, sporting facilities, water features, urinals, vending machines. Adult pool was dirty, full of leaves, discoloured and smelly. Overall I wouldn’t waste your money and annual holiday, been to far nicer places for much less money. I counted down the days until we could fly home.

Decent for a 3 star hotel. Helpful staff, fab entertainment and plenty of options for food. Cleanliness of the room is okay but some interesting finds in the bed, curtains and plug hole - as pictured. This was a superior room as well.