サントス イビサ スイーツ(Ama Ibiza)

Beautiful rooms and super pool area in this newly renovated up market hotel. There is direct access to the beach - waking up to sunrise views is a real treat and you can see Ibiza town and the cathedral in the distance. The staff were relaxed and helpful and the location is close to all the famous bars and clubs of Playa den Bossa.

This place is amazing. Stayed here with a friend in a one bedroom suite, sharing the bedroom and sofa bed (ask for a topper on the sofa bed….it makes a huge difference). The staff are amazing, a special shout out to Raquel who helped with every bar/restaurant query, taxi need or just for a good old chat! 😊 The bar area, pool, breakfast, location and all the other staff, just perfect. We will definitely be back! Thank you for looking after us. X

Great hotel to relax with a chilli pool area directly at the beach. Good quality of service and very friendly staff.

Hotel was average But staff were awesome Especially racheal she was heaps of help and made my stay awesome

I stayed here with my husband in June. I usually go heavily on reviews before booking anywhere, but this time I was sold on the photos and decided to risk it and book this hotel for our trip. Big. Mistake. Negatives: - The bed was the most uncomfortable thing I have ever slept on, completely rock solid. Sleeping on the tiled floor would probably have been more comfortable. When I asked reception if there was anything we could do, they didn’t come up with anything. I asked for an extra quilt which I would fold up and sleep on (this didn’t help at all), and the cleaners would unfold it and put it on the end of the bed every day so I would have to rearrange the bed every night - There is no parking near this hotel. We had to drive around for 10-15 minutes some nights just to find a space which you then have to walk to the hotel via dark backstreets - The pool area was so dirty. We didn’t see anyone sweep the floors once during our whole week stay - The rooms were done very cheap. The doors in the kitchen area were falling off, the fridge wasn’t working, and our room was full of ants most days - We didn’t find the staff very helpful or attentive. It was difficult to get attention around the pool or at reception. We had to wait at reception one day as no one was there for quite a while, and when someone did eventually come out, she didn’t even apologise - The planes fly directly over the hotel very low down. This meant it was super load every 5-10 minutes during the day whilst trying to relax around the pool. They also flew all night long, so we had to sleep with ear plugs every night otherwise we wouldn’t have got any sleep Positives: - Breakfast was nice, but pretty expensive for what you got - The pool area could be lovely if it was cleaner Overall, we have been very lucky to stay in some amazing hotels around the world, and for 400 euros a night, this hotel was no where near where it should have been. It should have felt a lot more luxurious, and nothing about this place felt like that. I don’t usually leave bad reviews but I would not recommend anyone spend their hard earned money on this hotel.

This is a newer hotel so they’re still figuring out some kinks, but it’s still a great boutique beachfront option in Ibiza. The pool area is beautiful & the breakfast is lavish & delicious as well. The staff were all friendly and helpful. A few items to note for future travelers: - It it set up “motel style” where your room opens outside to the hallway (there’s no interior corridor) - If you’re near the front of the hotel it’s very loud at nighttime (doors are not anywhere near soundproof) + you can also hear all the planes flying in - There is no hair conditioner, only shampoo and body wash - Towel cards are required (this felt VERY cheap to me for a resort of this tier which I paid ~€450/night — they charge you €20 if you lose your towel card and it’s not possible to get 2 towels even if you’re traveling solo) - No dry cleaning nor do they have any connections to dry cleaners in the area - The only way to get water by the pool is to pay €7 for a small water bottle While I personally wouldn’t necessarily return, it is a lovely option for this area of Ibiza which is walkable to all the major nightlife options & felt relatively safe.

Stayed during our first visit to Ibiza and it was perfect. The initial impression upon arriving via the hippy market raised a bit of concern, as did the initial view of the outdoor hallways (looked a bit simple), however turned out we had nothing to worry about. Lovely and helpful staff, really nice room (junior suite), surprisingly quiet (had expected 24/7 music), excellent pool area with great drinks and music (with view and direct access to the beach), walking distance to the clubs on Bossa beach. Loved out stay and will definitely book again

False advertising and bed bugs. I had breakfast included with my stay and it was advertised as 8am-11am, but I later found out it didn’t start until 8:30am. Check out was advertised as 12pm, but then later I found out it was at 11am. I got bed bugs from this overpriced, should be 1 star hotel.

Wow, just wow! I’ve been to Ibiza many times and this is the best hotel I’ve ever had the pleasure of staying in! It’s not just the amazing building, comfy beds and brilliant sea front location but the staff. Everyone is so friendly and helpful, special shout of to Sarah from the pool and Rachel from the front desk - going out of their way to help - it really adds to the relaxed and Ibiza vibe this place has. The pool is stunning and the perfect place to relax and the food is equally as good. Thank you! We will be back :)