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Nice customer service. Last Sunday was my visit with my sons. We went to the animal zoo and we did some adventure. Finally we went to eat at the restaurant facing the lake. Great atmosphere . We were greeted by every staff member from the entrance. The service was excellent . We really enjoyed. It was a nice experience.

I had a wonderful stay. The tilapia is very taste and top norch service . I also visited the zoo. I will come back again

We came as group for team building from Geita, we truly appreciate their effort to make us comfortable, the service was excellent we spent most of our times at Zebra lounge, we thank Mr, Robert for great service, we recommend this lodge

We came here on 5th April 2026 with family and went to the restaurant next to zebra lounge from 4pm to 5.40p.m.. the only service we got as the waiter brought the menu to us and left. No one came to attend to us. We tried calling the waiter/ the reception to place our orders and the only thing its wait a minute and the never said it they just gave us gestures. Worst part is there were Indian guys next table and they would attend to them but pass us like we dont matter. Worst service i would never recommend the place to anyone i feel like i wasted my money because i paid entrance fee for such crap service. I even called the reception to report and the answer i got is why are you calling us if you are at the restaurant? When i question him where should i report then he responded okay i am calling them to come and attend to you but still no one came. It such a nice place but bad service.

This place is purely miracle , you find everything in one place , adventure ! Our room tent facing lake Victoria so breathtaking . Saimon recommended us to try speed boat cruise and it really went well, we went hiking and see the lion , also there is animal zoo . We also did a horse riding. The green environment, great service and tasty tilapia fish . We will come back again.

Had a lovely time with family, Beautiful scenery and well kept rooms with a beautiful view of the lake victoria. Lots of activities to do for adults and children. Definitely going back.

It was amaizing experience at this beautiful lodge with natural invoronment, boat ride in the lake Victoria and Zoo. We stayed for three days with family , we really enjoyed Zoo breakfast with Zebra and Antelopes. We also had a room facing the lake, and the boat riding was also nice. Breathtaking view of lake victoria with very taste tillapia. The service was nice and defenetely will come back again.

They have a good customer service, we were warmly welcomed,,the rooms and the surroundings are very nice keeping the guests comfortable all the time.I enjoyed watching and feeding the animals found in their zoo. It is a wonderful place for relaxation

I would definitely recommend this hotel to anyone. The Cottage with plunge pool had an excellent view of lake Victoria and was tastefully decorated. For a tall person( 5'10) ,I must say there beds are quite spacious and comfortable. The hotel is surrounded by nature and makes for a quiet , chilled out spot. The waterbuck restaurant as well as the zebra lounge have a perfect view of the lake . Food was tasty as well. Staff were polite, pleasant and helpful. I would only recommend they add variety to the breakfast menu but other than that Waghill is an excellent hotel . You get bang for your buck