キャンドルウッド スイーツ インディアナポリス エアポート IHG ホテル(Candlewood Suites Indianapolis Airport)

Deadbolt didnt work , no hot water for shower next day, shower rod falling off wall along with toilet seat wouldn't stay on toilet. No snacks or drinks to buy when u got there it was empty. Won't stay there again, Guy behind desk was very nice when we checked in..

Hate to leave a review like this because the staff was extremely friendly…however, the pictures are extremely deceiving. The hotel was in poor, run down condition. We never took our shoes off in the room unless we were sleeping. The carpet had several dark stains throughout, the smell was very musty with a lot of smoke smell too. The shower faucet wouldn’t turn to the shower head. The pull out couch had rust stains. There were no extra linens for the pull out couch. Half of the kitchen items were missing. Just an overall poor condition for the room. The staff was super friendly and was trying really hard.

Not very clean! Microwave didn’t work, the shower head vibrated so violently that the sound was annoying. One remote for 2 tvs, however the second day we came back from cheer comp, the bedroom tv was on! 🤔 Additional linens for the pull out sofa wasn’t available in the room or at all. Key cards wouldn’t work the exterior doors but functioned properly for our room. Couldn’t adjust the thermostat for heat, it was stuck on “d5”. The only positives from this hotel was the friendly older gentleman that checked us in. The location was 10ish minutes from the convention center.

Hotel was very clean! We just had no hot water in our room. Front desk didn’t act like they knew what they were doing. Every time we called it was a different answer. Came up here for my daughter to get tests ran at Riley and couldn’t even give her a bath before we went, so her night routine was down the drain. Wouldn’t change us rooms (we had a two night stay) the housekeepers were the best employees.

Convenient for what we were doing. Very quiet. We had to go ask for coffee mugs and coffee. Didn't have drinking glasses in our room, had to go ask for some.

This was for a family trip for an early flight out of IND. If you want a relaxing shower, don't stay here. The water took 10-15mins to warm up then it was pelting me so hard with a non-adjustable shower head, I had to get out without washing myself. My son couldn't even shower at all. The shower head was loud and vibrating, I thought it would fly out of the wall. The bathtub itself was dirty with hair and chipped paint and the towels were stained yellow. My duvet was dirty and stained along with stains on the carpet throughout the hotel. I would never stay at this location again. The good things? Spacious with a large closet and kitchen and it was extremely quiet considering it is near the interstates and the airport.

Service desk person was super friendly. However, I left immediately after seeing the room. The place was filthy. Sheets on the bed were stained, carpet was disgusting. I left and went to another hotel.

Room tv was broken and front desk did nothing about and didn’t offer to move their room or anything …so my husband and son had to fix it in their own.