エンバシー スイーツ バイ ヒルトン インディアナポリス ノース(Embassy Suites by Hilton Indianapolis North)

Overall, it was a pleasant stay. It does appear as though it has been a while since a refresh has occurred. Some of the furniture was frayed. And the elevators seem to need some servicing.

Everything was fine except for the front desk person. She seen me walk up and she left went off with some guy and i had to go ask her if she was open to help me. She came and checked me in with the worst attitude you could imagine!!! She wanted to continue her personal conversation. She was very very rude!!!!

You can’t play your Bluetooth speaker in the lobby was not loud it kept coming back-and-forth the day to turn the speaker down and his New Year’s Eve people is up having fun that was a reason why I went to the hotel to have wine and celebrate my wife birthday lotta people was there The TV is not cable is digital like they have an antenna hooked up to it The bar wasn’t open on New Year’s Eve don’t think guy be going back there. I went there three years in a row this year was not fun

Room wasn’t ready at check-in time. 2 of four elevators broken. TV in bedroom had only 5 working channels. Fridge door wouldn’t stay closed. Chair in room was peeling vinyl. Hotel needs refurbishing. Breonna was excellent in customer service. Reception food was good.

When I arrived at check in, my room was not ready . When I got in the room it was not cleaned and looked like someone still stayed in there. I came downstairs and got another room. My new room sink and shower was clogged. I spoke front desk and she brushed me off.

My room had water damaged base boards that I noticed on the 2nd day of my stay. I noticed a sticky substance with a hair stuck in it on a wash cloth. The lighting was too dim in the bedroom. It was difficult to get the room to a good temperature. The deadbolt didn’t work on the lock. The only positive was the bar service. Very fun environment and a nice complement to the stay.

My husband and i really enjoyed our stay housekeeping was on point and friendly and the front desk staff was very nice, breakfast was very good in all we had a wonderful stay at Embassy

Really liked staying there. Beautiful facility Will probably stay there next time we stay in Indianapolis

This is a beautiful hotel, front desk were very friendly and helpful. Really nice room however there was a good size area where there had been a leak on the ceiling that didn’t look very nice. And the bathroom vanity and woodwork needs some work.