エンバシー スイーツ バイ ヒルトン インディアナポリス ダウンタウン(Embassy Suites by Hilton Indianapolis Downtown)

Because of the construction work underway the hotel entrance was a bit confusing.

酒店入口根本找不到，前台不接電話，staff態度很差。房間味道很臭。早上出門吃飯，回來鎖竟然打不開，導致開會遲到了半小時。

地理位置很好！衞生很好！房間寬敞舒適，早餐好吃，停車方便，前台很有禮貌。

Broken handle on bathroom door. Walls a little dirty. Bed is super comfortable and overall cleanliness of room was good.

There aren’t good signs telling you where to park. Once you park, there aren’t enough signs telling you where to go to get to the Embassy hotel. The construction is everywhere and an employee made a comment that I needed to go in another door because I was letting cold air in. The front desk staff was unfriendly. I paid a lot of money for one night and breakfast didn’t even begin until an hour after I had to leave. So $240 to sleep. $45 to park. People do have to be places early on the weekends too and need breakfast. Never again!!!

Nice hotel but under some major exterior reservation that makes parking and access a little unusual.

While I understand they are working in a remodel of the entrance, there’s no excuse for the poor organization and explanation for the arriving guests. To get to the lobby, you are expected to use a service elevator which quit working sometime during the night. The check-in staff did not offer any parking advice or options, leaving it up to you what to do with your vehicle. They just didn’t care. Having to use stairs to get from the lobby to the front doors wouldn’t be so bad, except for the grimy hand rails. Also, you can plainly see the escalators which are out of service. They should have just closed this place for the remodel.

Hating having to wait for a room to be cleaned but I was checking in a bit earlier. The couple I was traveling with got a room right away. Renovations made things more difficult but will be nice when finished. Could hear the upstairs neighbors stomping all night. Overall, I did like the hotel, staff, and location.

It was noisy, it was dirty, it was not convenient to get around as nothing had signs to tell you where to go, the hotel was not labeled and the garage had a little sign so after circling block cple times finally found it only to go to a garage door way with no directions to where front desk is. I'm not sure i would stay here again