Staybridge Suites INDIANAPOLIS DOWNTOWN-CONV CTR by IHG

great staff and an amazing atmosphere

Our room was absolutely amazing with full cooking amenities. Good for someone who doesn't want takeout all the time. Check-in was easy. You do have to pay for parking though.

The breakfast was awesome!! The rooms are clean and perfect. This is the place you stay if you want to just walk to Lucas Oil.

We very much liked the suite we had which was in a quiet area of the building. Breakfast was very good. Would stay again.

I can go on and on with professionalism, welcoming atmosphere, safe environment, fresh and clean hotel, breakfast fresh and appealing!!! People actual smile while working and look like they appreciate their jobs and that makes the customers feel comfortable as well when the staff has positive attitudes. If on the area, O would most definitely stay again.

Hallways felt like walking in a furnace. Pool area was a bit gross. We had our room switched 3 times. Once was because front desk (only nice worker there was) was nice enough the first day to move when I realized I booked wrong room but 2nd room the refrigerator was incredibly loud, 3rd room the AC didnt work. The fourth room wasnt much better with the AC, stayed 72 in our room most of the trip. When I called the Front Desk for the AC, the lady was incredibly rude when I called at 4am because the room wouldnt cool. She said thats the way it is and if I wanted to do anything about it, it would be an hour before she could find us a suitably room. Charging for parking is fine IF it was convenient but it wasnt. The parking behind hotel was full and we had to park in garage which was a walk. Outside traffic caused room to be insanely noisy making it difficult for our 1 year old to sleep and we were on top floor. Area wasnt the safest.

Our room was very clean. The breakfast was very good and had different options. The parking you do have to pay to park. I saw online it was 10 then I checked in and it was 25.

The rooms were nice. A little wear and tear such as torn curtains and the sofa bed was really uncomfortable- luckily my 2 year old was the only person on it. The breakfast was good. My kids loved the pool, it was warm and the hot tub was hot. They also liked the lights in the pool. Parking lot was not huge by any means and had a spot left or no spots available when we went to the car a few times. It's on a one way street so not terrible to get too and close to downtown.