ホリデイ イン インディアナポリス エアポート エリア ノース by IHG

Absolutely the worst hotel to stay in. Check-in started with being assigned a room that someone else was already in. Upon walking in with my family, we walked in on someone in the shower. Returned to the front desk and was given another room on the 4th floor. This is 4 pm (check-in time 3 pm) for reference. Upon arriving in this room, the cleaning staff was just starting the service. Returned to the front desk a 3rd time, with baggage fyi. Assigned another room and finally got settled. The A/C was lackluster and barely worked. An elevator would not go to the 4th floor and was routinely getting customers stuck. It was never shut down and taken out of service. The next morning the breakfast was 20 minutes late and the staff were rude about it. Upon checking out, I requested a partial refund or compensation. I was told they could not do anything and the manager would reach out. As of the time of review, it is the business well after lunch and no contact has been made... I can deal with hiccups and mistakes but this horrible service all around.

Nothing special, just a clean room in a good location to the airport. Nothing to do with kids, but no complaint. We just needed two beds... FREE airport shuttle is plus

Good stay, comfortable beds and the staff was excellent

This was the best hotel stay I've had in years. Highly recommend!

Отель неплохой, но месторасположение никакое. На запрос в отель по трансферу из аэропорта, ответа не было. В аэропорт увезли. Общественного транспорта рядом нет. Чистенько. Персонал приятный.

着急趕路，臨時住了一晚。比較驚喜的是酒店竟然提供免費的機場接駁巴士。按照圖示在Zone 2等待。機場酒店巴士即可。酒店很新，設施用起來也比較順手。連鎖酒店乏善可陳，總體滿意。