キャンドルウッド スイーツ ペアランド IHG ホテル(Candlewood Suites Pearland)

This hotel is in really bad shape, no curtain in the restrooms, rust all over, floor coming out, no breakfast just coffee, etc

Great location. However the room was not in the best of shape. No one came to clean the rooms. You had to bring the dirty laundry(towels)to the front desk downstairs to get some clean laundry. I thought that was a bit weird. Dirty carpet, and the bathroom was atrocious.

Never try to book this hotel, the outside is amazing however the interior is terrible. The carpet and the entire premise is really dirty and a funny smell. They don’t provide shower shoes, no phone to call the front desk if needed, no WiFi ,Even hand soap is not provided. My whole stay was in one word “TRASH”

There was throw up all over the side of the refrigerator the ice machine didn’t work and the bathroom shower was broken the lock on the bathroom didn’t work and the beds were hard as concrete

The rooms and carpet are dirty. The beds are very uncomfortable and sunk down. Toilet did not work, leaking, and noisy.

Customer service was great! Room was severely outdated. Water stain took up at least 75% of the carpet which caused the room to have a heavy mildew smell. TV was even the smallest; 24” and there was no clasp on the door to help secure it!!!!

The condition of the room was smell old smoke. The hair dryer is not working Second days the door ran out or low which the front desk had to opened Conditions not met standard

I immediately checked out of the hotel! Markings and stains on the walls, furniture with very noticeable signs of wear and tear, and the bathroom was a complete disaster! I’m sure every room is not like the one I was assigned but beware. The rooms have plenty of space and when it was new you can tell this was a beautiful hotel but it’s obvious they have an unskilled maintenance team to keep up with normal wear and tear.

Do not recommend. The chair in the room was way broken and everything needs to be renovated. I wouldn’t stay here again for free.