Verified traveler
2023年9月19日
One thing I really appreciated was that my privacy and safety were a priority at check-in. I was a solo female traveler, and on check-in, the front desk clerk did not ask how many keys I wanted, instead saying "here are your two room keys" and she also did not say my room number out loud, but directed my attention to it written on my key packet. I appreciated this, as I don't like to have it broadcast to whomever is in the lobby that I am a woman traveling alone, and I prefer not to announce my room number, also for safety reasons. She handled the situation wonderfully and respectfully. Staff at IHG hotels are always lovely and respectful.
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