The hotel has a very small check in counter. The elevator can only fit one large bag and a single person. Receptionist gave us a wrong room initially then changed it the next day to a larger size which is in my booking. Window door cannot shut, it was very cold heater didn't work well. TV is practically useless coz no channels streaming is functioning. Adapter to charge mobile phone not provided. Overall not a happy stay and will not recommend to anyone because a lot of options available in the same area.