ホテルからの返信: Dear Guest,Many thanks for your kind rating and comment. We are delighted that you have enjoyed your experience with us. It will be a pleasure to having you with us in the future again.Best Regards,Guest Relations Department
ゲスト
デラックスフレンチルーム
宿泊時期: 2024年5月
夫婦・カップル
1件の口コミ
8.5/10
とても良い
投稿日: 2024年6月15日
素晴らしいスタッフと素晴らしい衣装サービスのあるメラス ホテルに泊まってとても良かったです。
原文を表示Googleによる翻訳
ホテルからの返信: Dear Guest,Thank you for the outstanding rating. We take pride in maintaining the highest standards of guest satisfaction, and we are pleased that your experience reflected this commitment. Your high rating is a significant source of motivation for our entire team. We would be honored to welcome you back to our hotel in the future.Yours sincerely,Guest Relations Department
ホテルからの返信: Değerli Misafirimiz,Nazik puanınız için çok teşekkür ederiz. Bizimle geçirdiğiniz deneyimden memnun kaldığınız için çok mutluyuz. Sizi en kısa zamanda Melas Hotel Istanbul'da tekrar ağırlamayı dört gözle bekliyoruz. Teşekkürler,Saygılarımızla,Misafir İlişkileri Departmanı
ゲスト
宿泊時期: 2024年4月
出張
7件の口コミ
10/10
とても素晴らしい
投稿日: 2024年6月1日
快適で清潔な部屋、おいしい朝食、良いホテル
原文を表示Googleによる翻訳
ホテルからの返信: Dear GuestThank you for the outstanding rating. We take pride in maintaining the highest standards of guest satisfaction, and we are pleased that your experience reflected this commitment. Your high rating is a significant source of motivation for our entire team. We would be honored to welcome you back to our hotel in the future.Yours sincerely,Guest Relations Department
ゲスト
ビジネススタンダードルーム
宿泊時期: 2026年4月
夫婦・カップル
14件の口コミ
9.0/10
非常に良い
投稿日: 2026年5月31日
Confortable, clean, modern hotel with all amenities. Great breakfast. Only downside is location, closest metro 15 min walk.
翻訳
ホテルからの返信: Değerli Konuğumuz,Bize verdiğiniz yüksek puan için içten teşekkürlerimizi sunarız. Misafirlerimize sunduğumuz hizmetin beklentilerinizi karşıladığını görmek bizim için büyük bir memnuniyet kaynağıdır. Bir sonraki konaklamanızda sizi tekrar ağırlamaktan büyük mutluluk duyacağımızı belirtmek isteriz.Saygılarımızla,Misafir İlişkileri Departmanı
ILIANNA ANTONOPOULOU
ビジネススタンダードルーム
宿泊時期: 2025年7月
出張
12件の口コミ
7.5/10
投稿日: 2025年8月23日
Overall good for business travelers. Helpful and accommodating personnel. Value for money was fair, though the room amenities were quite basic. Breakfast was impressive with a wide variety of options, but lunch and dinner offerings need improvement.
翻訳
ホテルからの返信: Dear Guest,Thanks for your review and rating. We are happy to see that you have enjoyed your stay in general. We are working hard and your comments are the most important sources of feedback to assess and improve our services. We are looking forward to welcoming you back here in Melas Hotel Istanbul.Thank youBest Regards,Guest Relations Department
ゲスト
ビジネススタンダードルーム
宿泊時期: 2025年5月
友人同士
2件の口コミ
8.0/10
とても良い
投稿日: 2025年7月20日
Everything was good except one woman that works at night on the reception she is so rude .
翻訳
ホテルからの返信: Dear Guest,Many thanks for your kind rating and comment. We are delighted that you have enjoyed your experience with us. It will be a pleasure to having you with us in the future again.Best Regards,Guest Relations Department
ゲスト
ビジネススタンダードルーム
宿泊時期: 2025年10月
出張
1件の口コミ
10/10
とても素晴らしい
投稿日: 2025年11月19日
Nice staff especially Ms. Asu at the reception.
翻訳
ホテルからの返信: Dear guest,Thanks for your review and rating. We are happy to see that you have enjoyed your stay in general. We are working hard and your comments are the most important sources of feedback to assess and improve our services. We are looking forward to welcoming you back here in Melas Hotel Istanbul.Thank youBest regardsGuest Relations Department
TraveLEE
ビジネススタンダードルーム
宿泊時期: 2024年9月
出張
43件の口コミ
7.5/10
投稿日: 2024年10月13日
Nice and clean hotel!!! I would visit again. The location is slso nice
翻訳
ホテルからの返信: Dear Guets,Thank you for the excellent rating you’ve given us. At Melas Hotel Istanbul, we always prioritize guest satisfaction and strive to deliver exceptional service. Your positive rating reassures us that we are on the right path to providing a memorable experience for our guests. We look forward to hosting you again soon.Kind regards,Guest Relations Department
ゲスト
ビジネススタンダードルーム
宿泊時期: 2025年6月
友人同士
3件の口コミ
9.5/10
素晴らしい
投稿日: 2025年7月19日
It was a good experience
翻訳
ホテルからの返信: Dear guest,Thanks for your review and rating. We are happy to see that you have enjoyed your stay in general. We are working hard and your comments are the most important sources of feedback to assess and improve our services. We are looking forward to welcoming you back here in Melas Hotel Istanbul.Thank youBest regardsGuest Relations Department
HALİLGOKHANYİLMAZ
デラックスフレンチルーム
宿泊時期: 2025年3月
ファミリー
1件の口コミ
10/10
とても素晴らしい
投稿日: 2025年4月13日
Everything is perfect.
翻訳
ホテルからの返信: Dear Guest,Thank you for your kind rating. We are honored to hear that your stay at our hotel met your expectations. Guest satisfaction is always our top priority, and your positive rating encourages us to keep improving. We look forward to welcoming you back. You are always welcome.Sincerely,Guest Relations Department
ゲスト
ビジネススタンダードルーム
宿泊時期: 2026年3月
出張
6件の口コミ
10/10
とても素晴らしい
投稿日: 2026年4月13日
İdeal
翻訳
ホテルからの返信: Değerli Misafirimiz, Otelimize vermiş olduğunuz tam puan için teşekkür ederiz. Hizmet kalitemizi en yüksek seviyede tutma ***retimizin sizler tarafından takdir edilmesi bizler için gurur vericidir. Sizi tekrar ağırlamaktan memnuniyet duyacağız. Saygılarımızla.Misafir İlişkileri Departmanı
Jamil_Ka
デラックス ツインルーム
宿泊時期: 2025年3月
友人同士
26件の口コミ
10/10
とても素晴らしい
投稿日: 2025年5月2日
Cool hotel!
翻訳
ホテルからの返信: Dear Guest,Many thanks for your kind rating and comment. We are delighted that you have enjoyed your experience with us. It will be a pleasure to having you with us in the future again.Best Regards,Guest Relations Department
ゲスト
ビジネススタンダードルーム
宿泊時期: 2025年8月
友人同士
6件の口コミ
6.0/10
投稿日: 2025年9月17日
Schoon
翻訳
ホテルからの返信: Dear Guest,Many thanks for your kind rating and comment. We are delighted that you have enjoyed your experience with us. It will be a pleasure to having you with us in the future again.Best Regards,Guest Relations Department
ゲスト
ビジネススタンダードルーム
宿泊時期: 2026年3月
夫婦・カップル
1件の口コミ
10/10
とても素晴らしい
投稿日: 2026年5月5日
„Liebes Hotelteam, wir waren mit dem Service und der Herzlichkeit während unseres Aufenthalts äußerst zufrieden. Besonders beeindruckt hat uns die Sorgfalt und Aufrichtigkeit jedes Einzelnen von Ihnen – vom Sicherheitspersonal über die Reinigungskräfte bis hin zum Frühstücksteam und dem Kundenservice. Wir waren begeistert von allen erbrachten Dienstleistungen und Gesten.
Ich möchte besonders betonen, dass vor allem der Sicherheitsleiter Herr Sedat einfach legendär war, die Herzlichkeit von Küchenchef Herr Avni, das freundliche Lächeln von Frau Asu, die sich sehr um die Kundenzufriedenheit bemüht hat, sowie die Freundlichkeit und Aufrichtigkeit von Frau Nusra und Herrn Hamza im Service und die Sorgfalt unseres „Ali Yıldıl Abi“ aus dem Housekeeping im 6. Stock – und natürlich auch alle anderen Mitarbeitenden und Verantwortlichen – unseren Aufenthalt unvergesslich gemacht haben.
Vielen herzlichen Dank an Sie alle – wir hoffen, Sie so bald wie möglich wiederzusehen.“
Değerli Otel Ekibi, konaklamamız boyunca sunduğunuz hizmetten ve sıcaklığınızdan son derece memnun kaldık. Özellikle güvenlikten temizlik görevlilerine, kahvaltı ekibinden müşteri ilişkilerine kadar her birinizin göstermiş olduğu özen ve samimiyet bizi gerçekten çok etkiledi. Yapılan tüm Servis ve jestlere hayran kaldık. Altını çizmek isterim ki, özellikle güvenlik müdürü Sedat bey bir efsaneydi, Mutfak Şefi Avni Bey’in samimiyeti, Müşteri memnuniyeti için bol çaba harcayan Asu Hanım’ın güler yüzü, Servisteki Nusra hanım ve Hamza beyin güler yüzü ve içtenliği, 6. Kat Hosekeeping'deki Ali Yıldıl abimizin titizliği ve tabikide diğer tüm çalışanlar ve görevliler konaklamamızı unutulmaz kıldı. Hepinize içten teşekkürler, en kısa zamanda tekrar görüşmek dileğiyle.”
翻訳
ホテルからの返信: Dear Guest,Many thanks for your kind rating and comment. We are delighted that you have enjoyed your experience with us. It will be a pleasure to having you with us in the future again.Best Regards,Guest Relations Department