We are a family who love traveling all around the world and we have traveled to around fifty countries during last decade. Unfortunately, this hotel was the worst hotel we have ever seen. We booked a room for 4 people when we arrived, they gave us 1 triple room it had no place for luggage although in their site this room is 40 square meters but this room in real was smaller than 12 square meters. The air condition doesn’t work and safe box has problem but they didn’t care enough to solve this problem. They didn’t clean the room and The floor of the hotel room was dirty. The hotel location was not safe for family! The manager of the hotel is very rude and even though the names of all four of us were mentioned in the hotel voucher, he did not allow our 3-year-old child to have the hotel breakfast, which was a small plate containing 2 thin slices of cucumber and tomato, a few grams of cheese and an egg! The only positive point of the hotel was Mustafa, an Afghan boy whose job was the night reception of the hotel.
翻訳
ゲスト
宿泊: 2024年5月
カップル・夫婦での旅行
4.0/5
とても良い
投稿: 2024年5月23日
It's a good cozy hotel near the isteklal street and taksim square. This hotel has good access to bus stops, metro, and many taxis. The room we booked was 2 beds, but they gave us a room with a double bed and a single bed. The room looks nice and clean. It was small but comfortable. It has a small fridge but it just coll some water bottles, nothing more than that, some hangers for clothes and nothing else. The safe box in our room was broken, but they gave us another safe box in the lobby. The lobby was beautiful, and the breakfast was good, but it was a little portion, and it repeats every day without a change. The reception is helpful.