イスタンブールのタクスィム広場周辺にあるホテル

My wife and I enjoyed our week-long stay in the Soul Hotel in Istanbul in January 2023. We found a “home” there and got treated like “VIPs”. (I’m confident that EVERY Soul Hotel guest likely receives VIP TREATMENT, though.) Normally, I would not post a review because leaving a SUPER review has the potential to make it harder for me to find availability for my own stay. However, I see that recently there was posted a crazy review. People need to know that that review is baloney, and I don't believe one single word of it, and neither should you! I’m American and have stayed in hotels throughout the world, so I am quite experienced to say that there is a combination of factors that makes the Soul hotel one of my favorite hotels I have ever stayed in anywhere. The soul hotel is IMMACULATE. Not only is it clean, but it is also SAFE; the temperature controls in the room ALL work perfectly; the water pressure is SUPER; it is QUIET; the sheets and towels are new and high quality; it has a TERRIFIC breakfast; it’s a beautifully designed hotel with a lovely combination of antique and modern (see the photos)—BUT… incredibly----these are not even the best feature. THE BEST feature of the hotel is: its STAFF. They are ALL GOOD PEOPLE. The staff members really CARE about guests. They ALL speak English quite well and most speak other languages, too! They are trustworthy, knowledgeable, and helpful. When you combine all these elements together, it makes for a truly memorable experience that is even reasonably priced(!) On top of the pricing, the design, the excellent staff, the great food and immaculate cleanliness, THEN there's the LOCATION. The location of the hotel is right in the middle of the most charming part of Istanbul. There are antique shops and art galleries and coffee houses all around, and it’s even around the corner from the #1 Hammam Spa in Istanbul. It’s also located about 7 minutes walking distance from Istiklal Street, the major street where all the big shops are. There’s simply no better accommodations to be had in Istanbul. I invested an huge amount of time researching and vetting various hotels before choosing the Soul Hotel, and I chose entirely correctly. So, for free, you now get to benefit of all my investigations and experience, and I get to worry that I’ll have to fight you in the future for my own reservations. I wrote this because I couldn't ignore the reputation of this really fine establishment being attacked by crazy lies. Soul Hotel staff give their best for guests, and I feel obliged to stand-up against any bad things implied about this hotel. Soul Hotel is a CLASS ACT all the way.

ホテルはコストに見合う価値があります。素晴らしい場所にあります。多くの観光スポットがあります。サービスは素晴らしいです。フロントオフィスマネージャーのONERさんはダブルではなくスーペリアトリプルルームを提供してくれました。彼はとても素敵でフレンドリーな人です。朝食は素晴らしい、多くの選択肢です。トルコの女の子とアゼルバイジャンの男(私の悪い私は彼らの名前を覚えていません)彼らはとても歓迎し、フレンドリーな人々です。 このホテルを強くお勧めします

私たちは最初、私が予約したものではなく、はるかに小さな部屋にチェックインしました。これを指摘した後、少なくとも彼らは私たちを正しい部屋に移動させました。また、私たちは部屋に何かを届けるように何度か頼みました。スタッフは「はい」と言いましたが、これを手伝うことはありませんでした。さらに、部屋の電話も機能しませんでした。

素敵なホテル、素晴らしいスタッフ、おいしい食事とロケーション。私たちはタクシーサービスを利用しましたが、空港に到着すると混乱していました。疲れた観光客が「フィクサー」を追いかけ回していました。彼がボロボロのミニバスに乗るまでに1時間かかりましたが、ドライバーは親切でした。私たちはホテルに事前に現金で支払いましたが、ドライブは彼にもう一度支払ってほしいようでした。都市部ではタクシーに当たり外れがあることは知っていますが、ウェブサイトに記載されている通りではありません。空港への送迎で出発 ぼさぼさの運転手は無愛想で、座席から詰め物が出てきてミニバスを打ち負かしました - ドライブのほとんどにテキストメッセージを送りましたが、時間通りに到着しました。素晴らしいホテルだからとがっかりしないでください。もしかしたら私たちは運が悪かったのかもしれません。

オンラインの写真と比較して、現実は少し異なります。ホテルのos nitの「新鮮な」設備が使い果たされ、きれいではありません。バスルームは他の人の髪の毛を馬鹿にしており、一般的な掃除が必要です。以前、誰かが部屋で喫煙していました。物はインスとフレンドリーです。 Bfastは大丈夫、野菜、卵があります。写真の内容は違います。隣人はあまり良くありません。

HI - I have marked this as average for a couple of reasons - the first is that when you book this hotel online they do not tell you that there are 2 wings in the hotel facing each other - the first is one is the main only with suite rooms and the other one is called the ”deluxe” wing. Also they don't tell on the website what is different between the 2 wings - we booked the hotel through Makemytrip.com website where it was mentioned that the room size was 325 sq ft and advertised as a 5 star hotel. Believing the details we booked the hotel for 7 nights - now when we check in we find the following problems : 1. The room is barely 200 sq ft in size and very small 2. The floors are stained 3. The furniture is all scratched 4. There is supposedly a balcony which is dirty and walls are stained 5. The lobby of the so called 5 star hotel was like a 2 star small lobby. So we call the Guest Relationship executive and make the complaints that this is not a 5 start hotel room - it is not even a 2 star hotel room and the area is much smaller than advertised. He agrees with us but says he is helpless - so we ask to see the manager - the manager has perfected the art of making excuses - he tells us that the room is used daily so the furniture is damaged and the area of the room is as per the original plan which was passed although the actual size is small. We made a huge fuss and asked to be relocated to the other wing - so they showed us a suite room which was nice and we asked them to move us there - they said that this would cost us 90 euros per night extra - we negotiated and settled at euro 50 per night and paid euros 350 extra for the 7 nights. This wing is fine and service is also good. I am attaching the pictures of the room in the deluxe wing - please see for your self whether this can be called as a room of a 5 tsar hotel. The hotel really needs to be pulled up for false advertising and also MakeMyTrip should be pulled up for not verifying claims of the hotels they advertise on their website.

私の友人と私はマウントアララトホテルに3泊しました。フレンドリーで親切なスタッフに歓迎されました。私たちはかろうじて部屋に滞在しましたが、部屋には長い一日の屋外の後に必要なものがすべて揃っていました。ベッドはとても快適で、場所はきれいで、バスルームもきれいでした。近くにはたくさんのレストランがあり、夕方になると近所は地元の人や観光客でとても賑やかになりました。疲れた一日の後、ホテルと近くで食べ物や飲み物を手に入れることができてうれしかったです。最後の夜、サレは私たちが一流の空港への輸送を手配するのを手伝ってくれました!一方、朝食付きのアレンジがあり、少しがっかりしました。さまざまな食べ物や飲み物の選択肢があるビュッフェでしたが、友人と私は少しうるさいです。市内中心部に向かう途中で何かをつかむことを好みました。ただし、それは取引ブレーカーではありません。全体として、お金に良い値。私たちは私たちの選択に満足しており、間違いなく戻ってきます。

友達と一緒にイスタンブールに 2 泊しましたが、中心部のロケーションと魅力的な価格でこのホテルを選びました。到着が遅い（午前2時）にも関わらず、受付係は外で私たちを待っていました。部屋は非常に正しかった (ダブルベッド 2 台付きのベッドルーム 1 台 - ダブルベッド 1 台付きのベッドルーム 1 台)、シャワーとトイレはきれいに整備されていた。私たちの滞在中にシャワーも変更されました。ホテルはまだ建設中（完成中）ですが、イスタンブールの街を楽しむことができ、眠るための中心的な場所を探している人にはお勧めです！ (ガラタ塔、そのバーやレストランから徒歩 2 分)

ホテルの中心部に場所があります。私たちは短い休暇を選びました。とても嬉しいです。次の停留所の計画は間違いなく私たちが選んだ場所です。彼ら全員、特にエンス氏とファティハ氏はとても歓迎し、とても良いアドバイスをし、誰もが必要なときに助けます。

Well, I booked online for our family of 5 members. They advised they have an apartment suitable for us. When I reached there, we found that the apartment is not in the main building, we have to climb long stairs Infront of the building, then go up a little hill, then go up again the stairs for 3 floors with all the luggage just to find out that the apartment has only one AC in the main room but the other one with the sofa and extra bed has no AC in August!!!! That was very very disappointing since it was never mentioned anywhere, neither that the apartment is in a separate building nor it is in a higher floor or not fully air-condionned but what happened next was what made us feel at home. Bora, the one at the reception, who confirmed my booking then did his best to try shuffling some rooms so we can fit in the main building but since me and the rest of the family were willing to stay together, I suggested to try one night and see if we could handle the heat or we will need to move to more than one room in the main building. At night we had a wonderful window view of the old town and Galata tower that I wouldn't give for any air-conditoned room :))) Despite the apartment was very small and we could barely move but it was really clean and it had everything we could need to feel home. The sound of seagulls woke us up in the morning and we slept watching the moonlight covering Galata Tower at night. A wonderful experience i wish to repeat, we were lucky because it was full moon. They always sent someone to clean and change the bed sheets and towels, and they did their best helping with the luggage up and down. The day of check out, they were very generous, they made a discount on the full amount as an apology we didn't know much about the apartment, and the owner offered us simit and cheese, a very traditional yet yummy Turkish breakfast. I loved the stay, what made it beautiful was the generosity of the staff, how welcoming they were, the cleanness of the place and the unforgettable view of the apartment, I will definitely go back