テソロイクスタパビーチリゾート(Tesoro Ixtapa Beach Resort)

Customer service was bad. The bed was dirty and I asked to get new sheets and they said it would be a fee for new sheets. Never returning again

The food was surprisingly very good and the highlight of the stay, The hotel itself has seen better days (dirty floors, mold on lamps, broken wall plugs) another downside was the service of the staff as we had to ask for 2 days for new sets of towels before they finally brought them.

You get what you pay for. It’s probably worth paying more for a different place. Don’t recommend

Hotel areas did not look very clean. Beverages were of very bad quality and some food seemed not in very good stated or prepared. And last but not least, staff not friendly nor helpful.

Everything about the Tesoro was mediocre at best. Except for the staff! The staff was extremely friendly and helpful. Limited English but hey, we're in Mexico. Otherwise, the pool area was small and crowded, the food wasn't great and the rooms were very clean but not nicely appointed. The general impression was, the Tesoro had an idea what a resort needed but sort of phoned it in. Not quite up to par. Spend about $100 more per night and get a much better experience.

The wait staff and hotel workers are absolutely the best! They go above and beyond to make you feel important. Now for the food in the main dining area... absolutely terrible! Quality, POOR, options, POOR, taste, POOR and choices, POOR. We basically went out to eat every night!

We were lucky enough to get a junior suite. Room and balcony were very nice. Unfortunately we were only there for 1 night. The food and drinks were average. Unfortunately they have basic drinks they make. Most were not to our taste. Example tequila sunrise. There's would be a tequila splash, mixed all together.

No coffee available until 7 am. Shower in room not good. Long lines at pool bar. No one at omelet station when breakfast opened. Staff was good.

The property is safe, clean, and the beds are nice. The food was okay but the variety could have been a bit better. Mostly it was the same every day...not terrible, but then not "to die for"... If don't enjoy small children be warned if school is out there will be quite a few.