We stayed at the Hyatt Regency Istinye Park in early November. It was a completely wonderful experience, without exception. We were warmly greeted upon arrival, and check in was smooth. Our king balcony room was well appointed and the windows and balcony provided an amazing direct view of the Gulf of Izmir and the city. We were fortunate to arrive one hour before the fireworks to celebrate the Centennial of the Turkish Republic. We were able to enjoy the fireworks from our balcony. The hotel is perfectly located for easy access to Izmir city, and its suburbs, by foot, car, tram, metro and rail. Breakfast was very high quality and included a wide variety of fresh Turkish and western choices. Maja in Guest Relations was wonderfully friendly and helpful, and she made a dinner reservation for us at our desired restaurant on the Izmir waterfront. Thank you to Maja, and to all the professional staff at the Hyatt Regency Istinye Park!
This hotel is not for families!! The minute we arrived, we did not feel welcomed!! The reception staff behaviour was disrespectful to say the least, especially the female ones!!! They don't listen and their first answer is always 'No' even though the first rule in customer service book is never say 'no' to customers but must be like 'ok, I will see what I can do' or 'I will do my best'!! One strange thing is those 'see through' bathroom doors. Its not convinient for families since one can see each other when they taking a bath. The indoor pool is very small and not heated and the water is cold as a result. They also ask to wear a hair cover if you want to enter the pool, and you can buy it from them for a relatively high price!
Very polite the staff. Room is clean n facing the garden which is very quiet. Perfect location that many tourists sites n restaurants nearby within walking distance. In short, the living experience is excellent.