スマート ホテル イズミール

Oteldeki personeller ***et yardımcı ve ilgiliydi, merkezi konumdaydı tavsiye edilir

房間很乾凈舒適，早餐也很豐富，離地鐵站很近，大約3分鐘路程，距離海邊大約步行15分鐘。下次還會預訂這家酒店

Staff clearly rude from the beginning. From start to finish we felt contempt towards us from all staff interactions. Man at reception was particularly rude and didn’t apologise when his dog …… who was laying in front of the door tried to bite me . Area around hotel is full of drug ******* and you feel unsafe. Room was moderately clean but lacked the quality of a 3 star hotel, Nevermind a 4 star . Walls paper thin and we could hear talking all night. Didn’t have time for breakfast as we was catching a early train . Proximity to the train station is the only plus side to this, massively over rated pretend 4 star hotel.

Brilliant and accomodating, the staff were wonderful, especially Alp Coskun who was attentive, kind and went above and beyond to help us with everything. Made a good visit, great and as a result, we had an excellent stay. Highly recommend.

The negative points of the hotel were that the air conditioning was very poor and the noise around the hotel was too much. There were too many drug ******* near the hotel at night. The hotel did not have a special room for storing luggage and usually the luggage was in the lobby The positive points of the hotel were the proximity to the metro station and a 10-minute walk to the beach

As soon as we arrived, the valet noticed that we were struggling with parking and was quick to assist us - he also helped us with our luggage. The room service app didn’t work so I ended up waiting 40mins for food that wasn’t being prepared, although when it did eventually arrive, it was good. The staff were genuinely helpful and friendly. They also upgraded my room to a suite at no extra charge.