Very polite the staff. Room is clean n facing the garden which is very quiet. Perfect location that many tourists sites n restaurants nearby within walking distance. In short, the living experience is excellent.
This hotel is not for families!! The minute we arrived, we did not feel welcomed!! The reception staff behaviour was disrespectful to say the least, especially the female ones!!! They don't listen and their first answer is always 'No' even though the first rule in customer service book is never say 'no' to customers but must be like 'ok, I will see what I can do' or 'I will do my best'!! One strange thing is those 'see through' bathroom doors. Its not convinient for families since one can see each other when they taking a bath. The indoor pool is very small and not heated and the water is cold as a result. They also ask to wear a hair cover if you want to enter the pool, and you can buy it from them for a relatively high price!
We stayed at the Hyatt Regency Istinye Park in early November. It was a completely wonderful experience, without exception. We were warmly greeted upon arrival, and check in was smooth. Our king balcony room was well appointed and the windows and balcony provided an amazing direct view of the Gulf of Izmir and the city. We were fortunate to arrive one hour before the fireworks to celebrate the Centennial of the Turkish Republic. We were able to enjoy the fireworks from our balcony. The hotel is perfectly located for easy access to Izmir city, and its suburbs, by foot, car, tram, metro and rail. Breakfast was very high quality and included a wide variety of fresh Turkish and western choices. Maja in Guest Relations was wonderfully friendly and helpful, and she made a dinner reservation for us at our desired restaurant on the Izmir waterfront. Thank you to Maja, and to all the professional staff at the Hyatt Regency Istinye Park!
ゲゲストThe hotel itself was a comfortable the newish hotel down a very CD side street from the main drag they have obviously tried their hardest to upgrade the hotel which they've done not a bad job the reception and entrance area is clean tidy and very welcoming it has one lift that will serve all floors which is safe but be aware there is no internal door and you will see a moving wall on one side, on entering the room you will find a key card entry system with key card electricity controlling the fridge TV and air conditioning the air conditioning is maintained very well and works officially there is one English speaking news channel within the 40 plus channels on the television until very comfortable beds although the mattress are fast as firm, the bathroom is tight with millimeters to spare to close the door against the basin the wood used in the bathroom is obviously not of the type of that should be used in the bathroom bus the condition is shabby the shower is good with plenty of hot water and complementary shower gels and soaps if there are two of you in a room it would suggest that you will ask for an extra channel as they only supply you with one there is a fridge but no minibar one word of warning there is a very high step to get into the bathroom so if you have had a hip replacement or a knee replacement or you cannot lift your leg too high this may be a problem, we would not break the housekeeping too well as when we arrived there was pastrami left in the fridge when we checked in and only one cup for the tea and coffee making facilities this was however quickly rectified and the service we received from the staff was outstanding, breakfast is served from 7:00 a.m. till 10:00 a.m. and is over buffet style there is hot eggs turkey sausage plenty of different breads and simit, Jams honey's tea coffee and cereals, there is no parking of such but there is a concierge service that will park your car and retrieve it at a moment's notice this was highly recommended, the best way to get around is there is using the Izmir card which is available from the train station or the metro station which is just a 300 m walk from the hotel, we found this a great place to stay for a couple of days.