Residence Inn Jackson

Our king bed suite with sofa bed was perfect. Very clean and roomy for my husband, teenage son, bulldog and myself. Staff was very friendly and breakfast was good both days. We would certainly stay again if ever back in the Jackson area.

This hotel has the ability to be an excellent business, but organizational changes really need to take place before that can happen. The very first thing I noticed after checking in was that the hallways and elevators looked like they were in desperate need of vacuuming. Upon walking in to the suite for the first time, I found a small amount of trash on one of the nightstands. I also found a small sponge lying in one of the bathroom floors that looked as if it had been left behind by house-keeping. Although I requested housekeeping services twice, we did not receive housekeeping for the entire 5 night stay. I had to ask for new towels twice, and I ended up stacking used dirty towels in the hallway outside the suite to ensure they were picked up. The facilities are showing wear and tear. The tile baseboard in both backgrounds is broken. Lightbulbs need to be replaced throughout the unit. The wall art hanging in the larger bedroom has broken glass.

Easy check in, friendly staff - especially housekeeping. Conveniently located for those traveling through Tennessee. Pet-friendly. Very comfy bed.

The booking and check in process was easy amd fast. The staff was courteous and attentive to our needs.

excellent room. Spacious, clen, comfortable. The only negative and it is slight is the universal hotel furniture. Otherwise was an enjoyable stay. Staff friendly, breakfast was excellent (chicken and waffles). Highly recommend

It's right next to the interstate so you can hear trucks at time, but the convenience is worth it. The staff was great - so accommodating.

I have stay at this residence inn several times the rooms are large and friendly staff

Amenities were adequate and good in the room. Challenge was temperature control for this time of year. Thermostat did not allow for establishing the right temperature for a good night's rest. Room noise and light. and small pillows were also contributing factors. Staff was courteous and friendly.

Didn't give me the kind of room I booked online, charged me more than the agreed upon price, dirty towels and filthy blanket in the room and my car was broken into in the parking lot overnight and valuables were stolen.