ヒルトン ガーデン イン ジャクソンビル エアポート(Hilton Garden Inn Jacksonville-Airport)

Clean hotel and great location. We will stay again.

There was no secure WiFi. There was snot on the inside of my shower curtain, the sink was dirty. The lotion container had dried old lotion around the spout. The water bottle refill filter was expired. I had a hard time finding information about dining. The website connected to the Hotel Information QR code in the room did not have the dining page set up.

The elevator carpet in both elevator's were filthy and smelly . My stay was great. Room was nice and clean and comfortable. The front desk people were very nice and courteous. The breakfast bar was good.

The room was not bad, it was a good sized room. The floor when you walk in was a little dirty and seemed slippery. Only one elevator was working at time we were there. The elevator carpet was really worn and dirty, it needs to be replaced.

Hotel is a little worn out for a Hilton Garden Inn. Needed carpet cleaning in the common spaces It looked a little aged.

Property was clean and the staff was very pleasant. I believe the front desk staff was named Cliff. He was very helpful.

Both the evening and morning staff were exceptionally kind and helpful.

Property is definitely worn down. We had 2 rooms, my mother-in-law room the phone didn’t work, the air conditioning didn’t work. Our room the paint was peeling in the bathroom in several areas, one of the lights didn’t work and the carpet was stained. On the elevator there was a musty smell. For the price paid the value was not there.

The property is not well maintained. Our door stuck and was really hard to close. Bathroom was like a public bathroom in design.