アロフト ジャクソンビル エアポート(Aloft Jacksonville Airport)

Had issues with water damage on the flooring in the bathroom - glue down vinyl was coming up. Called the front desk to have them come up to take a look at the flooring, no one came up. After coming back into the hotel after going to dinner hours after this, Katelyn (spelling) was very lovely and informed me no one was able to come up but many rooms are having this issue. I also find problem with the vessel sink in the vanity area - looks good but very impractical since it causes water splashing and mess.

The property and rooms were exceptionally clean. You could actually smell the freshness as soon as you entered the building. This was my 3rd time staying at this location and I will most certainly be back.

The hotel and rooms are exceptional, updated and very clean. I've stayed there twice in the last month and I'd highly recommend it to anyone looking to get a room in the Jacksonville International Airport district area.

Wonderful stay. Convenient shuttle to/from the airport. Staff were friendly. Common area in the lobby has games and a bar to enjoy in the evening. Pool is heated (probably 82 degrees but it is DEFINITELY heated and our children loved it).

Advised the staff that the safe was not operational. A tech came and removed a spring, stating it would be fixed the next day. 7 days later, still not fixed. Breakfasts are available for pay only. Considering the cost, and that competitors offer free breakfast, I wouldn't suggest staying here if you like breakfast.

Great location near the airport, restaurants, and shopping. Like most airport hotels it is worn down. Our bathroom door didn't close, the blinds wouldn't open, the air conditioner was super loud and falling off the wall, and the toilet didn't function well.

Worst possible check in experience. We spent a night here on our way to another destination. In addition to not having room type or bad type we booked (that was showing available on *******) receptionist made things worse with her comment - what did you expect to get at 10pm She was rude and unprofessional from start to finish

Small but well equipped and clean room. Staff, especially Chris, friendly and willing to help.

Modern design was kool and unique. It’s my first time and I was pleased. I prefer the handicap room tho bc it’s wider.