ホリデイ イン エクスプレス アンド スイーツ ジャクソンビル イースト IHG ホテル(Holiday Inn Express Jacksonville East)

Both the reservation system and online payment were satisfactory and convenient. The location of the hotel was good, and the breakfast was good. The staff was friendly too, but the only complaint was that the bed sheets were dirty and the room smelled of mold. It was invisible, but the smell of mold made it difficult to sleep. If only cleanliness was secured, everything was satisfactory in this hotel.

房間很乾凈，還是很不錯。

酒店在一條小道上，沒有路燈，比較難找。前台小哥熱情，就是聽不太懂他的口音。房間寬敞乾淨，隔音有點兒差。早餐不錯。

Overnight stay in Jacksonville for Mayo Clinic. Hotel was 15 minutes from Mayo. Hotel was clean. Beds were comfortable. Darren at checkin was very courteous. Breakfast was a plus.

Due to flight delays and no opportunity to change the reservation (not knowing exactly when we'd be arriving), my reservation was cancelled by the hotel and I was charged. I do understand being charged but then hold the reservation! I will not book through ******* again. Having a 3rd party booking just complicates the entire thing and ******* was of absolutely zero help.

Comfy beds. Fire alarm woke us from a sound sleep twice within an hour for some reason. Beep two to three times the. Quit. That was disturbing but at least they work.

It was clean & quiet. Breakfast was very good and all the staff were super friendly and helpful.

Easy check in. Comfortable bed & pillows. Great breakfast- eggs, sausage, muffins, cereal, yogurt, etc. Easy access, but hard to see hotel sign from road bc of newer storage units built in front of it.

Mario said he checked us in but found out he didn't and he gave us keys that few hrs after he gave to us we got locked out of our room plus we were told we didn't have a room when Mario said we did. He was t all that friendly. 2nd time we came back to get our keys unlocked we were so close to being charged $50 twice but the nice lady who straightened it all out had to fix everything. Our first time staying here too. Not sure I would come stay back at same place. People need to take pride in there jobs and do not do a half you know what job .