シェラトン・ジェッダ・ホテル(Sheraton Jeddah Hotel)

その5つ星ホテルですが、まだいくつかのサービスが必要です。とにかく彼が無料で来ているように訪問者を感じさせる悪い不機嫌で働いている失礼なスタッフがいます私は建物が好きで朝食を楽しんでいます。

The hotel is very attractive and beautiful , It has clean rooms,nice spy and many others attractive to relax and feel confortable, I love it.

Rubbish ，目前為止，住到最垃圾的喜來登，前台的工作人員根本就不是服務，態度簡直就是讓人氣憤😡😡😡，入住安排了對着垃圾桶的房間，説是攜程就是這樣的房間，我不接受，我願意加錢升房間，當天來不及，説好第二天給我換房間，結果第二天去找根本當沒事人一樣，説要等經理會給我打電話，結果到了晚上也沒人給我任何消息，又去前台，説打不通我電話，無語，我就算了已經過了2晚，知道****有時會停掉房卡，特意問了這個房卡能用嗎，他非常蔑視表示當然能用，結果我連電梯都進不去，又回去找他，結果到了前台他跟我説是因為我把卡跟手機放在一起了，我也算了，我也信了，結果當我出了房間拿了另一張卡，結果又失效了，真的😑無語，到了退房，我要一張清單，不是發票，告訴我等會，等了5分鐘我問什麼時候好，結果又一臉嫌棄跟我説，沒有，你可以在APP上下載，我～～～真的是～～～

房間有嗡嗡嗡的噪音，估計是空調。其他方面都還行

房間特別滿意，安保很好

從你們這裏訂的房間，酒店給最差的房間給了我們。

Marriott group usually offers very good experiences but with Sheraton Jeddah it's a nightmare. I stayed there for 3 days on business and they asked me if I want to charge extra on my credit card for any consumption. I said yes and they did. While checking out, I gave them the same credit card asking them to make sure to cancel the amount on hold from my first day. As a results I was charged twice my stay. I wrote to them several time since 3 weeks and no answer. I will never stay again and recommend all others to do the same...very poor customer service, fully unacceptable.

The Sheraton Jeddah Hotel offers a luxurious and serene escape from the city hustle. From seamless check-in to impeccable service, the staff ensure a memorable experience. With the exception of some staff at the Front Desk - Mohamed - Front Desk & Imran - Guest Services/Bell Desk were exceptional and their customer service was great. They need to train Samahad & Dhana at the front desk their customer service skills. Other than these two rude staff members, overall, it was a great stay and Mohamed & Imran were very helpful to make our stay comfortable. Rooms are spacious and elegantly designed, providing comfort and breathtaking views.

Room - Spacious - clean and tidy - smells good - Enuf space to work and keep clothes Bathroom - Good - well maintained Laundry Service - Best i have seen in the recent times Food - Being a vegetarian is not hard in Jeddah if you stay in Sheraton and request is immediately taken up seriously - i got a special veg item daily at my brkfast table - thanks to Maria, Yanesa, Chef Shirinaj and Milan