ベストウェスタン ルイビル イースト イン & スイーツ(Best Western Louisville East)

The location was literally less than mile from where I needed to be. The hotel was clean, and the staff were super nice!! The only problems we had was figuring out which tv was in our room to connect to and the electric kicked off on us in the whole room once. Other than that, nice place to stay. Definitely will keep them in mind if we need a room in Louisville again.

Overpriced for the room and amenities. The pillows on the bed were the size of our heads and room was really small. Everytime the AC kicked on the fan would rattle the entire time. The continental breakfast was ok, but how do you have instant oatmeal and not have hot water? Positive: the room and bathroom were clean. The front desk ladies were nice too.

This is an awesome hotel. Very friendly. 😁

The room was clean, however The light / vent in the bathroom was extremely loud, sounds like the event is about to go out. Then the air vent under the sink was not attached to the wall and we had spiders crawling around on the sink. Finally we had a king size bed with four very small pillows. Little square pillows for a king size bed made sleeping uncomfortable. Would recommend bringing your own pillows and maybe a nice blanket.

We booked a room for the indoor pool for our kids to enjoy. After booking and arriving we found pool was closed due to chemical machine broke.. they said we would get some money refunded.. checked out the 10th, of December. Today is the 27th. Havent seen refund.. we did book through expidea.

My expectations were low. I really just needed a place to crash. This place was way better than that! I slept like a baby and had a great shower. Th breakfast was perfect!

The gentleman at the help desk was super friendly, helpful for restaurants and anything I needed. Room could be bigger and door to bathroom didn’t close and tv was too hard to understand. Cleanliness about a 7. If it wasn’t for the help at the front desk at check in would probably search elsewhere. Overall 6

All the staff were very helpful but Eric was definitely the star of the hotel 😎

We're in town for a wedding facility was in a great location for us and not to far from downtown. I'm happy to share that staff was wonderful to us. I just wished it wasn't that hot in the swimming pool room.