ホテル ジェスモンド(Hotel Jesmond)

Yes quality dining downstairs however accommodation area upstairs is outdated and neglected , inside our room cockroaches coming out of bar fridge , missing tv remote ( staff member promptly delivered another) , unwashed coffee mugs from previous guests in our room , very loud music below us until 12pm when this was Thursday , no curtains or blinds over the window facing street so room was illuminated right through night .

Staff were friendly and exceptionally helpfull. Hellped me carry grceries upstairs during my visit, when they noticed I had a sore shoulder (due to medical tes5s earlier 8n the day)

Room was good value, clean & quiet enough for the busy area it's located in. I would happily stay there again if I was in the area, Staff were polite.

Staff were friendly and downstairs the bistro/pub looked very nice, didn’t get a chance to eat there though. Upstairs was a different story; the room did have basic amenities (microwave, fridge, kettle, coffee/tea) but the only accessible power point was broken, the only other power point was on the ceiling, and had a power board hanging down behind the tv which had all the appliances and TV plugged into it (there was one space left on it and that was the only spot to plug in anything), the mattress was too big for the base and was hanging off and the spare blanket was dirty. My partner and I saw cockroaches in both the male and female bathrooms. If you’re not overly fussy and looking for a place to stay that’s affordable, this is a decent place.

Great location and pub below is very nice, delicious and well priced food options. Room and bathroom are ok, pretty much what you'd expect for the price. Good value for a stopover

Once I went to check in I got told I was double booked with another guest. From here I was told nothing could be done and that I was to get a refund in 3-5 days minimum. Not helpful at all and didn’t even acknowledge the inconvenience it put me in. Very unimpressed

Being above a pub and on the corner of an intersection it was nosiy but that was to be expected. Was lovely and very convenient

Comfortable bed. Excellent menu. Definitely worth the cheap cost.

The staff were awsome and the food was outstanding