Hotel is quite nice for a business trip. Good western breakfast. The only think I didn't like it's that room was a little hot and the central air conditioning was off.
Superior Exclusive Double Bed Room (Massage Chair)
宿泊時期: 2026年2月
夫婦・カップル
9件の口コミ
8.0/10
とても良い
投稿日: 2026年6月3日
Great location, however service can be improved as we asked for the aircon to be looked at but no one came up.
翻訳
ホテルからの返信: Dear Guest, Thank you very much for your review. We truly value your feedback on our hotel services and have already forwarded your comments to the relevant departments for verification. We sincerely apologize for any dissatisfaction you may have experienced with our service. We are committed to making every effort to improve and ensure that you can once again enjoy our high-quality hospitality. Regarding the issues you mentioned—such as untimely and unproactive service—we plan to strengthen management and monitoring at the front desk to ensure all guest needs are promptly addressed. At the same time, we will enhance staff training to further improve their service awareness and professionalism, so that you can experience our most sincere and attentive service. Once again, thank you for sharing your thoughts with us. We hope that we were able to bring warmth to your journey, and we genuinely look forward to welcoming you back in the near future. Wishing you a joyful life!
匿名ユーザー
デラックスレイクビューツインルーム
宿泊時期: 2025年7月
ファミリー
3件の口コミ
10/10
とても素晴らしい
投稿日: 2025年8月27日
This hotel is very comparable to international brands and is value for money. The room was nicely decorated and very clean. There was a good view of the South Lake. The staff was friendly and responsive. They provided fruit every evening for the nightly turndown service. There was a special toiletry set for my children. The breakfast spread was good. The hotel is located right next to the tram stop making it convenient. Y