ホテルからの返信: Dear guest, thank you for your recognition of our hotel and for your valuable suggestions.Regarding the three suggestions you mentioned, we will actively improve them:1.We will strengthen the English training for front desk staff to ensure that we can provide you with smoother English services.2. We will consider adding beer and juice supply options in the room refrigerator.3. Immediately optimize the placement of knives, forks, and spoons in the restaurant for easy access by guests.Looking forward to your visit again and wishing you a happy life!