フォーポイントバイシェラトン・ジュノー(Four Points by Sheraton Juneau)

We missed our flight to Seattle to make the cruise ship so the airlines sent us to Juneau to get on at the first stop and this hotel was awesome !! Right by the port and the restaurant and bar was awesome !! Great service , great staff, if I ever fly in to Juneau I’ll b staying there!!

All staffs were very kind and room was clean and perfect. I had a great time in Juneau! Highly recommend here!

Check in was pathetic, both check in agent were rude non cooperative, hotels had lots of room available asked them to put all 7 rooms at one floor, I will never book the hotel again. No one was there to take luggage or help for anything. Service was really pathetic.

I loved the fresh coffee that was available every morning in the lobby., that the bus station was next door, and that there were a dozen bars, shops, restaurants, trailheads, and activities within walking distance. The window views and staff were nice. My only small complaint might be that a small continental breakfast would’ve been great. There are few breakfast places that open before nine in Downtown Juneau.

Rude service at the front desk. Room is old and doesn’t have AC so was very stuffy for those rare warm days.

Facilities were acceptable. Personnel were not very helpful especially the concierge. Good location. At least offer pastries. When we finally noticed the coffee pot it was empty.

The staff are super friendly and helpful. The property is in need of updating. For example, the bathroom had no fan.

Would not recommend staying here. It is outdated with very cheap linens, bedding and bed. The staff is incredibly rude and you have to ask multiple times for something such as towels. We asked for our room to be cleaned (3 night stay) and they never cleaned it. Absolutely not worth the astronomical prices they’re charging. The only pro to this property is the location, but there’s plenty of other options in the downtown area. Would not recommend.

Best hotel in Juneau, although its a bit pricey. Modern and tasteful decor in the rooms. I had a room on the 5th floor that faced the waterfront, giving a beautiful view. Close to restaurants and shopping. Nice restauraunt and bar on the premises and free parking. A definite bonus was the cooling system in the room the worked as well as a decent air conditioner.