Stayed for a week at Kaya Belek with my mum in room 1078, rooms are a bit tired however the maid was lovely and kept it very clean. The staff in this hotel are brilliant and go over and above to make your stay excellent. A few mentions, Ahmet and Firhat In the main restaurant were so lovely, and got our tea just how we like it. The food is tasty and plentiful for breakfast lunch and dinner, i really don't know how anyone could complain. It's fresh and topped up and very well presented. The head chef does a great job plus all the staff work really hard in there. We went to the Turkish ala Carte which was nice, but same food as the main restaurant but you don't have to go up and get it yourself. The bar service and evening entertainment was good, however the cocktails are not great. Melis in the main bar is a very sweet girl and so friendly. The guys skating round the pool area do a great job, keeping the drinks flowing. The sun loungers on the beach are a bit worse for wear and could do with replacing. Found the reception team really friendly and helpful, we arrived late at night and they kindly sorted some food for us. They even fixed my mums suitcase!! Can't fault their customer service at all, they were all excellent. Shame there wasn't a hotel shuttle bus as a taxi was 12 euros to Land of legends which is only about 1.5 miles away. We found reception more helpful than the guest relations, who just pointed to a corridor when I tried to find out when our transfer pick up would be Any problems we had were out weighed by how good the hotel staff are at this hotel. Overall if you want a hotel which is clean, great food, great staff, and looks lovely, then this is the place to go. It obviously has a great management team as the staff are totally engaged and seem happy in their work Thank you Kaya Belek Lucy & Jan
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