カナロア アット コナ バイ キャッスル(CASTLE Kanaloa at Kona)

コンドミニアムの広さ、眺め、ロケーションは素晴らしいのですが、コンドミニアム自体はメンテナンスが必要です。両方のバスルームの数か所に乾燥腐朽があり、修理が必要です。冷蔵庫の製氷機以外のすべての電化製品は機能していました。キッチンには全体的に十分な食材が揃っていましたが、鍋は2つだけで、1つはとても小さく、もう1つは特大でした。このコンプレックスのスタッフはとてもフレンドリーで、気配りがあり、有能でした。私たちが到着したとき、寝室のケーブルボックスが機能していませんでした。フロントデスクに連絡すると、すぐにメンテナンス担当者が来て、ボックスが壊れていると判断しました。彼らは地元のケーブル会社に連絡し、サービス技術者が来て、数時間以内にボックスを交換してくれました。私の家ではこのようなサービスを受けることすらできません! このコンプレックスには間違いなくまた泊まりますが、このユニットには泊まらないでしょう。

忙しくて騒々しい都会の生活から逃れたいなら、ここはぴったりの場所です。朝起きてベランダに座り、海の音を聞くことほど素晴らしいことはありません。とても手入れが行き届いていて静かです。多くのビーチやコナに近いです。私はここを 20 年間訪れていますが、これからもずっと訪れるつもりです。カナロアは私が滞在する唯一の場所です。

This is the real Hawaii, quiet and peaceful. No crowds and no “BUZZ” just yourself and the beautiful island and ocean. Come here to relax, turn off the WiFi, (they have it but you don’t need it or want it) Just one minor negative, all unit have steps, some have a lot of steps.

Beds are hard as rocks. We booked a 2 bed with sofa sleeper and there was no sofa sleeper. We found an air mattress in the closet. We booked a condo for the kitchen however all utensils were very run down. The “sharp” knives are duller than a butter knife. Beautiful location, quiet but no real community feel. It needs some updating and care and could truly be a great place.

Property overall was decent, well taken care of. Employees were great, no issues. Had a clogged shower and it was fixed same day reported. Cleaning fee is way too much, double what it should be, and the fact you have to pay extra for air conditioning is ridiculous because it is pretty much mandatory. Unit had stained carpet on entry stairs, so started off with a very bad impression and every time you entered or exited the unit. It was just gross, especially since they ask you to remove your shoes, which did not happen. Unit has not been updated since build, so could definitely use some work in areas. Not very well equipped as far as kitchen items and utensils. We didn’t cook so wasn’t much of an issue but could be for those who want to prepare their own meals. Overall, the spaces were clean but some areas had a lot of accumulated dust and visible on walls and areas not routinely cleaned. I would expect it to be immaculate for $400, not just a quick in and out. It was okay for a first time trip to the Big Island staying on a budget, but probably wouldn’t stay here again unless it was in a more updated unit.

It seems the condos on this property are individually owned, thus the quality can range. Our first place was not well-maintained, but management moved us to a better place upon request. The location is amazing as everything is close by so you feel like you’re not outside of town, but also not in town. We will definitely stay here again as we have stayed here many times and assume that the area is the recovering from the 2020 pandemic effects.

Office not open late enough for proper check in Dirty furniture at check in Office personnel needs training