ハンプトン バイ ヒルトン カイザースラウテルン(Hampton by Hilton Kaiserslautern)

The break fast it's nice

Very welcoming staff and clean environment. Vet friendly,plus they have 24/7 bar/restaurant.

Overall the service and friendliness was great, the room was cleaned everyday. The first room had a clogged shower drainage the water would come out to the hall, so everyone we showered until it was fixed we dried and cleaned the floor. Another room was given to us but that room smelled funky due to the tiles in the shower area was missing the chalking between the tiles, the carpet and the seating area had stains. The ac did not work the room was kept at 23 degrees but the room and bedsheets felt moist. Walls had a lot of stains all over the room. Breakfast and staff was awesome.

The room was very clean and comfortable. The staff was incredibly friendly and helpful!

Great staff, very clean and easy to park

Overall, good. Clean and newer hotel. Food options were limited. However, a unaffiliated restaurant next door. Bar was basic. Rooms were on the small side, but comfortable. I expected more for the price.

Very rare accommodations here not found in other EU hotels. Rooms have working, cold Air Conditioning! Everything is central heating and cooling so there’s no radiators to worry about. Free breakfast included. The breakfast is great and probably the best free breakfast you’ll find in Europe. Larger rooms than most European hotels. Large free parking lot with electric charging. Some grass areas for pet relief. Downstairs lounge has plenty of seating. Within 15 minutes walking distance from shops and restaurants in the center of town. Within 5 minutes walk from a large park. Staff is friendly. Room is clean and beds are comfy. We were in the king room and the bed was an actual large bed and not 2 beds pushed together. The pillows could be a bit firmer; they flatten when you lay on them but not terrible. My only complaint is the bar is located next to the reception desk so it gets pretty loud in the evenings.

A very nice property for the affordable price. It was very comfortable. I would stay there again without hesitation.

Everything is good until Saturday night inconvenience of a drunk guest from the lobby following my daughter and friend 2 minors around the facility and elevators, daughter processed to run with her friend and the arrived at the front desk asking for help. FD employee did help and tracked the guest taking him to the Front desk area and then proceeded to take the drunk guest to his room. Guest never entered the room and when I proced to go to the room he was waiting in the hallway for them and as soon he saw them started to shout things to them until he saw me. Had to go to the FD and notify it to the employee in shift. She proceeded to go to the room and maintain him inside the room until we can go to the room with him knowing our room number. This should never happen and employees should’ve automatically call the law enforcement to secure the safety of your facility and for the guest staying there. Also this same guest got snotty with another female at the main lobby bar and that’s why they sent him ti the room the first time. Is very important yo ensure the staff is trained at all times and specially when there is minors involved in this incident. Poor handling m. But the 2 FD staff was very helpful to get the guest inside the room. Was notified that the guest was removed from the facility when we checked out. This was something that should’ve Ben done at the bigining of this incident to ensure the safety of your staff and guest.