We had a wonderful and relaxing 10 days at this beautiful hotel, and I cannot compliment it enough. When we arrived, the check-in experience was pleasant and quick, and we were given a surprise upgrade to one of the incredible maisonette swim-up suites! The room was gorgeous, had a nice seating area downstairs, with the bedroom located upstairs on the mezzanine. Everything was spotless, had absolutely everything we could need, and was serviced regularly. The bed was extremely comfortable, aircon was great, and the shower had excellent pressure. The terrace outside was lovely, had its own sun-loungers and hanging egg-chair, got the sun until early afternoon, and had access to a pool shared with only 4 other rooms (which was amazing!). Now on to the food! As I am gluten-intolerant, I have never done all-inclusive before, so this was a bit of a worry for me. I contacted the hotle when booking, and I was assured that they would be able to look after me. I shouldn't have worried one bit! In the entire 10 days there were only 2 meals where I didn't fancy any of the gluten-free options on offer, but as they had told me on check-in that gluten-free pasta would always be available if I asked, I was able to request that option (and the restaurant team were happy to help). As we visited at the end of season, there was a slightly smaller selection on our last few days, but that is to be expected - and there was still good choices. As soon as we sat down for our dinner each evening, a member of the restaurant team would approach within just a couple of minutes to take our drinks order, no matter how busy it got. The wine was nice (I didn't try the beer as there wasn't a GF option, but wine was fine for me!). I would HIGHLY recommend this hotel to any travellers requiring a gluten-free diet - plenty of choice, all allergens were clearly marked at the buffet, and the staff were knowledgable and happy to assist. There were 3 bars at the hotel - the main bar next to reception, and two pool bars. We mainly drank at the bar beside the big pool, as this was closest to our room. Bar-staff at all the bars were very friendly and quick to make cocktails. Only the reception bar gave drinks in a glass, the pool bars served them in plastic, which is understandable for health and safety. The cocktails were tasty, and plenty of options were included in the all-inclusive rate (it's a pity that mojitos weren't included but the Blue Lagoons were just as refreshing so I din't miss them). Lastly, I'd like to compliment the staff. Every single staff member we met was warm, friendly and incredibly helpful; always had a smile and a kind word. The hotel has a fantastic team and everybody made us feel so welcome. We really hope to return for another relaxing trip.
自動翻訳